Customer Relationship Executive

Job Description

Title: Customer Relationship Executive

Company Name: Tasin Colour Link

Vacancy: 01

Job Location: Dhaka, Dhaka (Motijheel)

Employment Status: Full-time

Educational Requirements:
∎ SSC, HSC

Job Responsibilities:
∎ Responding promptly to customer inquiries.
∎ Communicating with customers through various channels.
∎ Acknowledging and resolving customer complaints.
∎ Knowing our products inside and out so that you can answer questions.
∎ Processing orders, forms, applications, and requests.
∎ Keeping records of customer interactions, transactions, comments and complaints.
∎ Communicating and coordinating with colleagues as necessary.
∎ Providing feedback on the efficiency of the customer service process.
∎ Managing a team of junior customer service representatives.
∎ Ensure customer satisfaction and provide professional customer support.

Additional Requirements:
∎ Age 18 to 45 years
∎ Only females are allowed to apply
∎ We need Good vocal

Salary:
∎ Negotiable
∎ As per company policy

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 11 Oct 2023

Company Information:
∎ 11 Sep 2023
∎ Tasin Colour Link
∎ Address : 44, Dilkusha C/A, 9Fl. Dhaka -1000

Category: Customer Support/Call Centre

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