Customer Relationship Executive

Job Description

Title: Customer Relationship Executive

Company Name: Tasin Colour Link

Vacancy: 01

Job Location: Dhaka, Dhaka (Motijheel)

Employment Status: Full-time

Educational Requirements:
∎ SSC, HSC

Job Responsibilities:
∎ Responding promptly to customer inquiries.
∎ Communicating with customers through various channels.
∎ Acknowledging and resolving customer complaints.
∎ Knowing our products inside and out so that you can answer questions.
∎ Processing orders, forms, applications, and requests.
∎ Keeping records of customer interactions, transactions, comments and complaints.
∎ Communicating and coordinating with colleagues as necessary.
∎ Providing feedback on the efficiency of the customer service process.
∎ Managing a team of junior customer service representatives.
∎ Ensure customer satisfaction and provide professional customer support.

Additional Requirements:
∎ Age 18 to 45 years
∎ Only females are allowed to apply
∎ We need Good vocal

Salary:
∎ Negotiable
∎ As per company policy

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 11 Oct 2023

Company Information:
∎ 11 Sep 2023
∎ Tasin Colour Link
∎ Address : 44, Dilkusha C/A, 9Fl. Dhaka -1000

Category: Customer Support/Call Centre

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Interested By University

University Percentage (%)
Govt. Eden Mohila College 4.23%
National University 4.23%
Stamford University Bangladesh 4.23%
Dhaka city college 2.82%
University of Dhaka 2.82%
pabna polytechnic institute 2.82%
Tejgaon College 2.82%
Jagannath University 2.82%
Central Women`s University 2.82%
Ananda Mohan College,Mymensingh 1.41%

Interested By Age Range

Age Range Percentage (%)
20-30 69.01%
31-35 16.90%
36-40 2.82%
40+ 2.82%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 97.10%
20K-30K 2.90%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 53.52%
0.1 - 1 years 18.31%
1.1 - 3 years 12.68%
3.1 - 5 years 8.45%
5+ years 7.04%