Customer Relationship Executive
Job Description
Title: Customer Relationship Executive
Company Name: GTC BPO Services LTD
Vacancy: 10
Job Location: Dhaka
Employment Status: Full-time, Part-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ At most 1 year(s)
∎ The applicants should have experience in the following area(s):
MICROSOFT OFFICE
∎ The applicants should have experience in the following business area(s):
Call Center
Job Context:
∎ Shift timing rostered (8hours a day)
∎ Part time hours available.
∎ One-day weekend
∎ Public Holidays available
Job Responsibilities:
∎ Responding promptly to customer inquiries.
∎ Communicating with customers through various channels.
∎ Acknowledging and resolving customer complaints.
∎ Knowing our products inside and out so that you can answer questions.
∎ Processing orders, forms, applications, and requests.
∎ Keeping records of customer interactions, transactions, comments and complaints.
∎ Communicating and coordinating with colleagues as necessary.
∎ Providing feedback on the efficiency of the customer service process.
∎ Managing a team of junior customer service representatives.
∎ Ensure customer satisfaction and provide professional customer support.
Additional Requirements:
∎ Age 20 to 30 years
Salary: Tk. 9000 - 15000 (Monthly)
Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 3 Jan 2023
Company Information:
∎ 4 Dec 2022
∎ GTC BPO Services LTD
∎ Address : House-239, Road-17, 1st floor, New DOHS Mohakhali Dhaka-1206
Category: Customer Support/Call Centre
Source: bdjobs.com
Deadline Expired on 3rd Jan 2023
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