Customer Relationship Executive (CRM)

Job Description

Title: Customer Relationship Executive (CRM)

Company Name: Unitik It

Vacancy: --

Location: Anywhere in Bangladesh

Salary: Tk. 12000 - 20000 (Monthly)

Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):IT Enabled Service

Published: 3 Feb 2025

Education:
∎ HSC, Bachelor of Business Administration (BBA)

Requirements:

Additional Requirements:
∎ 1-2 years in customer service or a related field.
∎ Excellent communication and listening skills
∎ Ability to multitask and prioritize effectively
∎ Familiarity with CRM systems is a plus
∎ Capability to handle stressful situations calmly
∎ Flexibility to work varying hours
∎ 1-2 years in customer service or a related field.
∎ Excellent communication and listening skills
∎ Ability to multitask and prioritize effectively
∎ Familiarity with CRM systems is a plus
∎ Capability to handle stressful situations calmly
∎ Flexibility to work varying hours

Responsibilities & Context:
∎ Answer customer calls and emails promptly and professionally.
∎ Resolve customer complaints and inquiries with care.
∎ Provide detailed information about our products and services.
∎ Follow up with customers to ensure their satisfaction.
∎ Maintain a positive and professional demeanor at all times.
∎ Location: House 16 (Level 1, Rd No. 7/C), House Building, Uttara, Dhaka 1230, Bangladesh
∎ Job Hours: 10 AM to 8 PM
∎ About Us: UniTik IT is the Professional Skill Development Institute. We are looking for a motivated and energetic female candidate to join our team as a Customer Relationship Executive.
∎ Responsibilities:
∎ Answer customer calls and emails promptly and professionally.
∎ Resolve customer complaints and inquiries with care.
∎ Provide detailed information about our products and services.
∎ Follow up with customers to ensure their satisfaction.
∎ Maintain a positive and professional demeanor at all times.

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Anywhere in Bangladesh

Company Information:
∎ Unitik It
∎ Sector 9, Road-7c, House 16, Uttara Dhaka
www.unitikit.com
∎ It training centre. We offer Various type of quality course.

Address::
∎ Sector 9, Road-7c, House 16, Uttara Dhaka
∎ www.unitikit.com
∎ It training centre. We offer Various type of quality course.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 13 Feb 2025

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 6.00%
American International University Bangladesh (AIUB) 2.00%
Eden Mohila College 2.00%
Govt. Eden Mohila College 2.00%
Jahangirnagar University 2.00%
Northern University Bangladesh 2.00%
cantonment college Jessore 1.00%
Dhaka Women College 1.00%
northwestern University 1.00%
GOVT. AZIZUL HAQUE COLLEGE, BOGURA 1.00%

Interested By Age Range

Age Range Percentage (%)
20-30 77.00%
31-35 11.00%
36-40 4.00%
40+ 3.00%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 60.00%
20K-30K 26.00%
30K-40K 14.00%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 32.00%
0.1 - 1 years 17.00%
1.1 - 3 years 28.00%
3.1 - 5 years 17.00%
5+ years 6.00%