Job Description
Title: Customer Relations Officer
Company Name: Sunway Real Estate & Developers Ltd.
Vacancy: --
Location: Anywhere in Bangladesh
Minimum Salary: Negotiable
Published: 20 Jan 2025
Additional Requirements:
∎ Excellent verbal and written communication skills
∎ Strong problem-solving abilities
∎ Empathy and patience when dealing with customer complaints
∎ Ability to remain calm and composed under pressure
∎ Attention to detail and accuracy in documentation
∎ Ability to work effectively in a team environment and collaborate with internal stakeholders
∎ Familiarity with customer relationship management (CRM) systems is a plus
∎ Previous experience in customer service or a related role
∎ Excellent verbal and written communication skills
∎ Strong problem-solving abilities
∎ Empathy and patience when dealing with customer complaints
∎ Ability to remain calm and composed under pressure
∎ Attention to detail and accuracy in documentation
∎ Ability to work effectively in a team environment and collaborate with internal stakeholders
∎ Familiarity with customer relationship management (CRM) systems is a plus
∎ Previous experience in customer service or a related role
Requirements:
Responsibilities & Context:
∎ Respond to customer inquiries and provide information or assistance as needed
∎ Handle customer complaints and work towards resolving them in a timely and satisfactory manner
∎ Maintain a high level of professionalism in all customer interactions
∎ Collaborate with internal teams to address customer needs and improve customer satisfaction
∎ Identify opportunities to enhance customer experience and suggest improvements to processes
∎ Maintain accurate records of customer interactions and transactions
∎ Stay up-to-date on company policies, products, and services
∎ Proactively reach out to customers to ensure their satisfaction and address any potential issues
∎ Respond to customer inquiries and provide information or assistance as needed
∎ Handle customer complaints and work towards resolving them in a timely and satisfactory manner
∎ Maintain a high level of professionalism in all customer interactions
∎ Collaborate with internal teams to address customer needs and improve customer satisfaction
∎ Identify opportunities to enhance customer experience and suggest improvements to processes
∎ Maintain accurate records of customer interactions and transactions
∎ Stay up-to-date on company policies, products, and services
∎ Proactively reach out to customers to ensure their satisfaction and address any potential issues
Skills & Expertise:
Employment Status: Full Time
Job Location: Anywhere in Bangladesh
Company Information:
∎ Sunway Real Estate & Developers Ltd.
∎ Al-Razi Complex (14 Floor), 166-167 Shaheed Syed Nazrul Islam Sarani, Purana Paltan, Dhaka-1000
Phone: +8802223358295, +8801999049314
https://www.facebook.com/SunwayRED.Ltd/
∎ Sunway Real Estate & Developers Limited is a Real Estate and Developers Company which was founded in 2011 with the motto “address for future generation”. Sunway Real Estate & Developers Limited is a member of Bangladesh Land Developer Association (BLDA) and which member registration number is 148. Sunway Real Estate & Developers Limited is taking up more and more projects in the vicinity of the capital. Since the very first day of its inception, Sunway Real Estate & Developers Limited has been doing business with reputation and has earned a great deal of trust of people.
The first project which is popularly known as “Apon Nibash” near the Dhaka city has been developed on several acres of land while the second project named “Sunway Satellite City” has been developed also at Keranigonj, Dhaka. Some lucrative land projects are coming shortly under the same umbrella of Sunway Real Estate & Developers Limited.
Sunway Real Estate & Developers Limited is also going to construct apartment at Apon Nibash & Sunway Satellite City project area for contributing to mitigate the burgeoning housing need of city dwellers.
Address::
∎ Al-Razi Complex (14 Floor), 166-167 Shaheed Syed Nazrul Islam Sarani, Purana Paltan, Dhaka-1000
Phone: +8802223358295, +8801999049314
https://www.facebook.com/SunwayRED.Ltd/
∎ Sunway Real Estate & Developers Limited is a Real Estate and Developers Company which was founded in 2011 with the motto “address for future generation”. Sunway Real Estate & Developers Limited is a member of Bangladesh Land Developer Association (BLDA) and which member registration number is 148. Sunway Real Estate & Developers Limited is taking up more and more projects in the vicinity of the capital. Since the very first day of its inception, Sunway Real Estate & Developers Limited has been doing business with reputation and has earned a great deal of trust of people.The first project which is popularly known as “Apon Nibash” near the Dhaka city has been developed on several acres of land while the second project named “Sunway Satellite City” has been developed also at Keranigonj, Dhaka. Some lucrative land projects are coming shortly under the same umbrella of Sunway Real Estate & Developers Limited.Sunway Real Estate & Developers Limited is also going to construct apartment at Apon Nibash & Sunway Satellite City project area for contributing to mitigate the burgeoning housing need of city dwellers.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 19 Feb 2025
Category: Customer Support/Call Centre
