Customer Relation Officer (Supershop)

Job Description

Title: Customer Relation Officer (Supershop)

Company Name: DIPLOMAT'S BAZAAR

Vacancy: 1

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ A Level
∎ Skills Required: Call Center, Computer skill, English, Telemarketing

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): Customer Care, Customer Relationship Management (CRM), Sales Marketing
∎ The applicants should have experience in the following business area(s): Super store, Chain shop, Grocery shop, Retail Store
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Maintain good communication with Customer
∎ Promo/Offers broadcasting
∎ Promo/Price Tag/ Shelf Takers
∎ Check e-Mail and Feedback
∎ Floor monitoring
∎ Market Survey
∎ Home delivery calls receive and proceeds
∎ Respond missed Customer Calls
∎ Solving customer complaints
∎ Use unavailable Product Information
∎ Create reports required for planning and decision making.
∎ Perishable and protein quality-price check
∎ Increase Memberships
∎ Follow and reorganize, respond in social media platforms

Additional Requirements:
∎ Age 21 to 30 years
∎ Energetic, Proactive with planning and execution capabilities.

Salary: Negotiable

Compensation & Other Benefits:
∎ Festival Bonus: 2

Application Deadline: 26 Sep 2020

Company Information:
∎ 27 Aug 2020
∎ DIPLOMAT'S BAZAAR
∎ Address : H 14, R 7, BLOCK - K, BARIDHARA DIPLOMATIC ZONE
∎ Business : We represent a modern all inclusive family and community needs Super Store in Baridhara Diplomatic Zone.

Category: Customer Support/Call Centre

Read Before Apply: Candidates should be good in communication skills and inter-personal relation techniques.