Customer Relation Executive

Job Description

Title: Customer Relation Executive

Company Name: Walton Hi-Tech Industries PLC.

Vacancy: 15

Job Location: Anywhere in Bangladesh

Employment Status: Contractual

Educational Requirements:
∎ Graduate or Post Graduate from any reputed University

Job Responsibilities:
∎ Product receive & delivery
∎ Call attending
∎ Receiving customer complaints and forwarding the complaint to concern dept.
∎ To provide product information to the customer
∎ Listening and understanding of customers complaint and have to provide suitable solutions to customers
∎ To follow up after sales service related email and replying the email from customers
∎ Reporting day to day activities to the concern authority
∎ To handle customer with effective communication skills.
∎ To provide excellent customer service and give precise information to the customer.

Additional Requirements:
∎ Age 22 to 28 years
∎ Both males and females are allowed to apply
∎ Good command on office applications (MS Word, MS Excel, MS Outlook etc.)
∎ Must have to good communication skill on Bangla and English with proper accent
∎ Good interpersonal, analytical skill, problem solving, leadership skill as well as organizational skills.
∎ Must have to multiple tasking ability
∎ Candidate will also be patient and cool-tempered to deal with Customer
∎ Able and willing to work under pressure and meet the challenges.
∎ Self-motivated, hardworking, energetic and result oriented

Salary: Negotiable

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 10 Mar 2022

Company Information:
∎ 16 Feb 2022
∎ Walton Hi-Tech Industries PLC.
∎ Address : Dhaka Corporate Office: Plot-1088, Road # 80ft-2, Block-I, Bashundhara R/A, P.O- Khilkhet, P.S-Vatara, Dhaka-1229.
∎ Web : www.waltonbd.com

Category: Customer Support/Call Centre

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