Job Description
Title: Customer Relation Executive
Company Name: BIONICS CONCRETE CHEMICAL COMPANY LTD.
Vacancy: 2
Age: 20 to 35 years
Location: Jashore (Jashore Sadar)
Salary: Tk. 10000 - 12000 (Monthly)
Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Direct Selling/Marketing Service Company, Paint, Departmental store
∎ Freshers are also encouraged to apply.
Published: 22 Feb 2025
Education:
∎ Higher Secondary, Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age 20 to 35 years
∎ Students who are studying in honors can apply.
Responsibilities & Context:
∎ Collect phone numbers from leads and schedule meetings based on their availability and our meeting slots.
∎ Coordinate meeting times and dates with the sales team and clients.
∎ Call leads on the day of the meeting to confirm availability or reschedule if necessary.
∎ Provide necessary information to the sales team to prepare for meetings, including client needs and preferences.
∎ Maintain and update the CRM system with lead information, meeting schedules, and client feedback.
∎ Ensure smooth communication and coordination between clients and the sales team.
∎ Follow up with leads who need more time to decide and nurture them until a decision is made.
∎ Handle customer inquiries and resolve any issues promptly and professionally.
∎ Work closely with the marketing team to provide feedback on lead quality and campaign effectiveness
∎ Collect phone numbers from leads and schedule meetings based on their availability and our meeting slots.
∎ Coordinate meeting times and dates with the sales team and clients.
∎ Call leads on the day of the meeting to confirm availability or reschedule if necessary.
∎ Provide necessary information to the sales team to prepare for meetings, including client needs and preferences.
∎ Maintain and update the CRM system with lead information, meeting schedules, and client feedback.
∎ Ensure smooth communication and coordination between clients and the sales team.
∎ Follow up with leads who need more time to decide and nurture them until a decision is made.
∎ Handle customer inquiries and resolve any issues promptly and professionally.
∎ Work closely with the marketing team to provide feedback on lead quality and campaign effectiveness
Skills & Expertise:
Compensation & Other Benefits:
∎ Mobile bill, T/A, Over time allowance, Performance bonus
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ If there is any need to meet the depo point physically office will provide a car, safety, and extra cost.
∎ If there is any need to meet the depo point physically office will provide a car, safety, and extra cost.
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Female
Job Location: Jashore (Jashore Sadar)
Company Information:
∎ BIONICS CONCRETE CHEMICAL COMPANY LTD.
∎ 261, HMM Road, Khaterpul ,Jashore-7400
∎ Construction Chemical, Damp Proof Chemical, Sealer Harpic, Vixol, Handwash, Glass cleaner,Iron cleaner
to depo point, shop and direct clients.
Address::
∎ 261, HMM Road, Khaterpul ,Jashore-7400
∎ Construction Chemical, Damp Proof Chemical, Sealer Harpic, Vixol, Handwash, Glass cleaner,Iron cleaner to depo point, shop and direct clients.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 22 Mar 2025
Category: Customer Support/Call Centre
