Job Description
Title: Customer Care Representative
Company Name: Reem Group
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Business Administration (BBA) in Marketing, Bachelor of Arts (BA) in English
∎ Skills Required: Computer skill, MS Word/ Excel/ PowerPoint/ OneNote, Oracle ERP
Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s):
Automobile, automobile parts, Customer Relationship Management (CRM), Oracle ERP
∎ The applicants should have experience in the following business area(s):
Automobile, BPO/ Data Entry Firm, Group of Companies
Job Responsibilities:
∎ Build a strong relationship with the customers over the phone & report customer feedback review to Line Manager.
∎ Knowledge about Auto Service, Parts & Spares, Service Charge etc.
∎ Handle customer complain over call, Customer need & deliver proper solution.
∎ Should be able to handle visitors with a proper and polite manner by greeting, responding to requests.
∎ Any other task assign through management.
Additional Requirements:
∎ Age at least 25 years
∎ Only females are allowed to apply
∎ Basic computer knowledge.
∎ Good oral communication skill.
∎ Good listening skill and analytical skill.
∎ Customer focus and adaptability to different personality types.
Salary: Negotiable
Compensation & Other Benefits:
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Snacks, Yearly Picnic.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 11 Jan 2024
Company Information:
∎ 14 Dec 2023
∎ Reem Group
∎ Address : 343, Nayanagar Cococola Road Baridhara J Block Vatara Dhaka-1212
∎ Web : www.reemgroup.co
∎ Business : The Reem Group of Companies resting firmly on a sound financial base started its activities. Since its inception, the company has spearheaded a revolution in many areas like Petrol Stations, Retail, Printing & Packaging, Construction, Agro, Cargo Shipping, Basco Auto Solution with a well-planned and farsighted strategy, the Group has built up an enviable reputation.
Category: Customer Support/Call Centre
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