Customer Care Manager (Female)

Job Description

Title: Customer Care Manager (Female)

Company Name: Al Tarmeem International

Vacancy: 5

Age: 19 to 30 years

Location: Dhaka

Salary: Negotiable

Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):Travel Agent, Manpower Recruitment, Immigration/Visa Processing

Published: 2 Nov 2024

Education:
∎ HSC, Bachelor/Honors

Requirements:

Additional Requirements:
∎ Age 19 to 30 years

Responsibilities & Context:
∎ Sound knowledge in visa processing for the countries, Saudi Arabi ,Oman ,Qatar, Dubai, Malaysia etc., and the countries of the First World Participate in video shoots and live sessions, arranged by the marketing wing, whenever necessary.
∎ Must speak minimum 100/150 calls per day, receive calls and carefully convey our service information to the customer.
∎ A customer-driven, positive attitude with a proven passion for delivering outstanding service.
∎ Maintain excellent relationships with suppliers and service providers to get the best deals and thereby increase the revenue on the files handled.
∎ Have to inform about the services provide to the customer online with various travel agency offices.
∎ Sound knowledge in visa processing for the countries, Saudi Arabi ,Oman ,Qatar, Dubai, Malaysia etc., and the countries of the First World Participate in video shoots and live sessions, arranged by the marketing wing, whenever necessary.
∎ Must speak minimum 100/150 calls per day, receive calls and carefully convey our service information to the customer.
∎ A customer-driven, positive attitude with a proven passion for delivering outstanding service.
∎ Maintain excellent relationships with suppliers and service providers to get the best deals and thereby increase the revenue on the files handled.
∎ Have to inform about the services provide to the customer online with various travel agency offices.

Skills & Expertise:

Compensation & Other Benefits:
∎ Mobile bill, Performance bonus, Profit share
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2
∎ Salary With Attractive Commission

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka

Company Information:
∎ Al Tarmeem International
∎ Suleman Plaza, Room No-11, 5th Floor(Lift 04), Purana Paltan, Dhaka-1000.

Address::
∎ Suleman Plaza, Room No-11, 5th Floor(Lift 04), Purana Paltan, Dhaka-1000.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 11 Nov 2024

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 9.78%
Eden Mohila College 4.35%
Stamford University Bangladesh 3.26%
University of Dhaka 3.26%
Govt. bangla college 2.17%
Kushtia Polytechnic Institute 2.17%
Carmichael College, Rangpur 1.09%
Ideal College, Dhanmondi 1.09%
shohid smrity degree collage 1.09%
Govt. BL College, Khulna 1.09%

Interested By Age Range

Age Range Percentage (%)
20-30 98.91%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 53.26%
20K-30K 40.22%
30K-40K 3.26%
40K-50K 1.09%
50K+ 2.17%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 2.17%
0.1 - 1 years 30.43%
1.1 - 3 years 33.70%
3.1 - 5 years 20.65%
5+ years 13.04%