Customer Care Executive(Female)

Job Description

Title: Customer Care Executive(Female)

Company Name: Rashi Fashion

Vacancy: --

Age: 19 to 28 years

Location: Dhaka (Mirpur)

Salary: Negotiable

Experience:
∎ 1 to 2 years
∎ The applicants should have experience in the following business area(s):E-commerce

Published: 22 Dec 2024

Education:
∎ Bachelor of Business Administration (BBA), Bachelor of Commerce (BCom)

Requirements:

Additional Requirements:
∎ Age 19 to 28 years
∎ Must be work & experienced on excel sheet.
∎ Excellent command in English speaking skill
∎ Skill set: Email, Word, Excel
∎ Dynamic leadership and participatory management system.
∎ Proven tele sales or customer service experience.
∎ Excellent communication and negotiation skills.
∎ Goal-oriented and self-motivated.
∎

Responsibilities & Context:
∎ We are looking for a Call Centre Executive to join our Office. We would prefer a candidate with previous experience in the relevant area. Assure that customers get the finest service possible via call center services while also gathering comments and notifying the customers for follow-up.
∎
∎
∎ Generate leads through follow-up calls to customers and convert them into appointments.
∎ Manage online customer queries.
∎ Need to handle incoming and outgoing calls.
∎ Service Quality & Others: Ensure the finest service to the customers and improve many aspects of the services.
∎ Need to provide excellent customer service and give precise information to the customer, ensuring customer satisfaction.
∎ Collect customer feedback by calling them
∎ Prepare reports as per requirement.
∎ Other works assigned by the management.
∎ Must be worked & experienced on excel sheet.
∎ Duty Time: 10am to 8 pm

Skills & Expertise:

Compensation & Other Benefits:
∎ Festival Bonus: 2

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (Mirpur)

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