Job Description
Title: Customer Care Executive
Company Name: Z&Z International Traders
Vacancy: --
Age: 20 to 30 years
Location: Anywhere in Bangladesh
Salary: Negotiable
Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):E-commerce
∎ Freshers are also encouraged to apply.
Published: 23 Sep 2024
Education:
∎ HSC, Bachelor of Arts (BA), Bachelor of Business Administration (BBA)
Requirements:
Additional Requirements:
∎ Age 20 to 30 years
Responsibilities & Context:
∎ Customer support executives manage a team of customer support representatives and maintain customer satisfaction. They ensure that the team is adequately trained to promote excellent customer service.
∎ Answer incoming customer inquiries via phone and email.
∎ Manage and resolve customer complaints.Identify and escalate priority issues.
∎ Follow up with customers to ensure their inquiries are resolved.
∎ Keep accurate records of customer interactions.
∎ Provide exceptional customer service.
Skills & Expertise:
Compensation & Other Benefits:
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Female
Job Location: Anywhere in Bangladesh
Company Information:
∎ Z&Z International Traders
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 2 Oct 2024
Category: Customer Support/Call Centre
