Job Description
Title: Customer Care Executive
Company Name: SK Soft Solutions Inc.
Vacancy: --
Age: at least 22 years
Location: Dhaka (DOHS Mohakhali)
Salary: Negotiable
Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Software Company, Call Center
∎ Freshers are also encouraged to apply.
Published: 20 May 2024
Education:
∎ Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age at least 22 years
Responsibilities & Context:
∎ The job demands candidates that have patience and are very well mannered while speaking with clients over the telephone to provide customer support, customer retention, and develop customer relations.
∎ The applicant should have excellent speaking power with clarity, maturity and persuasive behavior in convincing the client.
∎ Receive & make calls to the customers.
∎ Capable of handling customer queries/complaints instantly.
∎ Capable of handling Inbound/outbound calls.
∎ Excellent negotiation skill and sound knowledge in IT marketing.
∎ Make an appointment as per customer requirement.
∎ Follow-up existing customers from time to time.
∎ Collect customer's feedback.
∎ Strong interpersonal and communication skills.
∎ Ensure customer satisfaction.
∎ Positive attitude and self motivation.
∎ Maintaining clients records and follow up system with Microsoft excel.
∎ The job demands candidates that have patience and are very well mannered while speaking with clients over the telephone to provide customer support, customer retention, and develop customer relations.
∎ The applicant should have excellent speaking power with clarity, maturity and persuasive behavior in convincing the client.
∎ Receive & make calls to the customers.
∎ Capable of handling customer queries/complaints instantly.
∎ Capable of handling Inbound/outbound calls.
∎ Excellent negotiation skill and sound knowledge in IT marketing.
∎ Make an appointment as per customer requirement.
∎ Follow-up existing customers from time to time.
∎ Collect customer's feedback.
∎ Strong interpersonal and communication skills.
∎ Ensure customer satisfaction.
∎ Positive attitude and self motivation.
∎ Maintaining clients records and follow up system with Microsoft excel.
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Male
Job Location: Dhaka (DOHS Mohakhali)
Company Information:
∎ SK Soft Solutions Inc.
∎ H-153, Road #22, Mohakhali DOHS, Dhaka-1206
∎ https://sksoftsolutions.ca
∎ At SK Soft Solutions Inc, we are driven by a passion for innovation and a commitment to excellence. As a software company, we specialize in creating cutting-edge solutions that empower businesses and individuals to thrive in the digital age. With its corporate office in Dhaka (Bangladesh), SK Soft Solutions Inc., offers IT solutions for overall business automation of small and medium-sized businesses all over the world like web application development, mobile app development, web hosting, SEO services.
Address::
∎ H-153, Road #22, Mohakhali DOHS, Dhaka-1206
∎ https://sksoftsolutions.ca
∎ At SK Soft Solutions Inc, we are driven by a passion for innovation and a commitment to excellence. As a software company, we specialize in creating cutting-edge solutions that empower businesses and individuals to thrive in the digital age. With its corporate office in Dhaka (Bangladesh), SK Soft Solutions Inc., offers IT solutions for overall business automation of small and medium-sized businesses all over the world like web application development, mobile app development, web hosting, SEO services.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 30 May 2024
Category: Customer Support/Call Centre
