Customer Care Executive (Only Male)

Job Description

Title: Customer Care Executive (Only Male)

Company Name: Ajkerdeal.com

Vacancy: 10

Job Location: Dhaka (Badda, Mirpur)

Employment Status: Full-time

Educational Requirements:
∎ Graduated from any reputed University in any Discipline.

Experience Requirements:
∎ At least 1 year(s)

Job Context:
∎ Job Location: Lalmatia
∎ Morning Shift : 10 am - 6 pm
∎ Evening Shift 2 pm - 10 pm

Job Responsibilities:
∎ Receive & make calls to the customers.
∎ Capable to handle customer queries & complaints instantly.
∎ Capable to handle Inbound/outbound calls.
∎ Collect customer's feedback.
∎ Must be able to work by shifting & willingly work in Govt holidays.
∎ Strong interpersonal and communication skills.
∎ Ensure customer satisfaction.
∎ Positive attitude and self motivated.
∎ Make Report to Supervisor.

Additional Requirements:
∎ Age 21 to 26 years
∎ Only males are allowed to apply
∎ The applicants must have experience in the following business area(s): E-commerce , Courier company , Facebook page , Customer Support through Phone , Tel Marketing, Call Center Supervision/ Management
∎ Strong interpersonal & communication skills.
∎ Computer Literacy is must , English & Bangla typing speed minimum 40 wpm .
∎ Experienced candidates will get high preference.
∎ Ability to navigate through software applications.
∎ Responsible, reliable, highly energetic, polite and hardworking, Punctual.
∎ Co-operative and challenging mentality to work with team members.
∎ Communicate clearly over the phone and demonstrate good listening skills.
∎ Must have excellent communication skills in English.
∎ Mohammadpur, Dhanmondi, Jhigatola, Kalabagan, Adabor, Shyamoli, Mirpur 1, Badda area's candidates are encouraged to apply.

Salary: Tk. 9000 - 10000 (Monthly)

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 9 Dec 2021

Company Information:
∎ 9 Nov 2021
∎ Ajkerdeal.com
∎ Business : Ajkerdeal.com Ltd. operates the largest online marketplace platform in the country. It operates the most popular online retail mall in the country (www.ajkerdeal.com). Over 2000 merchants are directly working with the marketplace platform. The e-commerce site lists over 100,000 SKUs (unique products). The company has been founded by founders of Bdjobs.com Ltd.. It has investment by reputed local and foreign investors.

Category: Customer Support/Call Centre

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