Customer Care Executive (Only Male)

Job Description

Title: Customer Care Executive (Only Male)

Company Name:

Vacancy: 10

Job Location: Dhaka (Badda, Mirpur)

Employment Status: Full-time

Educational Requirements:
∎ Graduated from any reputed University in any Discipline.

Experience Requirements:
∎ At least 1 year(s)

Job Context:
∎ Job Location: Lalmatia
∎ Morning Shift : 10 am - 6 pm
∎ Evening Shift 2 pm - 10 pm

Job Responsibilities:
∎ Receive & make calls to the customers.
∎ Capable to handle customer queries & complaints instantly.
∎ Capable to handle Inbound/outbound calls.
∎ Collect customer's feedback.
∎ Must be able to work by shifting & willingly work in Govt holidays.
∎ Strong interpersonal and communication skills.
∎ Ensure customer satisfaction.
∎ Positive attitude and self motivated.
∎ Make Report to Supervisor.

Additional Requirements:
∎ Age 21 to 26 years
∎ Only males are allowed to apply
∎ The applicants must have experience in the following business area(s): E-commerce , Courier company , Facebook page , Customer Support through Phone , Tel Marketing, Call Center Supervision/ Management
∎ Strong interpersonal & communication skills.
∎ Computer Literacy is must , English & Bangla typing speed minimum 40 wpm .
∎ Experienced candidates will get high preference.
∎ Ability to navigate through software applications.
∎ Responsible, reliable, highly energetic, polite and hardworking, Punctual.
∎ Co-operative and challenging mentality to work with team members.
∎ Communicate clearly over the phone and demonstrate good listening skills.
∎ Must have excellent communication skills in English.
∎ Mohammadpur, Dhanmondi, Jhigatola, Kalabagan, Adabor, Shyamoli, Mirpur 1, Badda area's candidates are encouraged to apply.

Salary: Tk. 9000 - 10000 (Monthly)

Job Source: Online Job Posting.

Application Deadline: 9 Dec 2021

Company Information:
∎ 9 Nov 2021
∎ Business : Ltd. operates the largest online marketplace platform in the country. It operates the most popular online retail mall in the country ( Over 2000 merchants are directly working with the marketplace platform. The e-commerce site lists over 100,000 SKUs (unique products). The company has been founded by founders of Ltd.. It has investment by reputed local and foreign investors.

Category: Customer Support/Call Centre

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