Customer Care Executive

Job Description

Title: Customer Care Executive

Company Name: Nirmaan Technologies

Vacancy: 3

Job Location: Dhaka (Uttara)

Employment Status: Full-time

Job Responsibilities:
∎ Listen to and handle customer queries about products and services effectively.
∎ Update customer information on CRM after every call is completed.
∎ Assess customers need, provide assistance and information on the Product/Services feature.
∎ Address customer suggestions and complaints on time.
∎ Create and Post content on Online Platform.

Additional Requirements:
∎ Age at least 20 years
∎ Both males and females are allowed to apply

Salary: Tk. 10000 - 15000 (Monthly)

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 28 Aug 2023

Company Information:
∎ 29 Jul 2023
∎ Nirmaan Technologies
∎ Address : House# 3, Road# 16, Sector# 11, Uttara Dhaka
∎ Web : https://nirmaan.com.bd/

Category: Customer Support/Call Centre

: Instructions: 1. To Apply, Send your resume at: [email protected] Mention Job Position in your email subject3 Mention your preferred schedule from following job description 4 Answer the Following Questions and add them to your email body: A. What is CRM? B. What is your understanding of good customer service? C. Why do you consider yourself a suitable candidate for this position?Job Nature:* Full Time* 6 days a week* Schedule: 9 AM - 6 PM or 1pm - 10pm