Customer Care Executive

Job Description

Title: Customer Care Executive

Company Name: NEO NATURLAS CONSUMER PRODUCTS LTD.

Vacancy: 08

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Call Center, MS Office, Social Media Management

Job Context:
∎ NEO NATURLAS CONSUMER PRODUCTS LTD. is looking for Customer care executive, who are experienced in e-commerce.
∎ Workplace - Work at the office (Baridhara, Natun Bazar)

Job Responsibilities:
∎ Manage online customer queries
∎ Need to handle incoming calls.
∎ Need to provide excellent customer service and give precise information to the customer, ensuring customer satisfaction.
∎ Identify customer needs, clarify information and provide solutions
∎ Collect customer feedback by calling them.
∎ Prepare reports as per requirement.
∎ Other works assigned by the management.

Additional Requirements:
∎ Age 20 to 30 years
∎ Both males and females are allowed to apply
∎ Excellent communication skills to interact with customers and demonstrate good listening skills
∎ Self-motivated and willing to work for longer periods and any time in the day
∎ Must have good communication skills in Bangla and English with proper accent
∎ Good computer skill is required with good typing skill
∎ Good reading and writing skills in both Bangla and English
∎ Applicants have to be Smart, energetic and good communication skill
∎ Must be smart enough to handle any difficult situation that may arise during maintaining a team.
∎ Knowledge about social media maintenance would be appreciable

Salary: Tk. 12000 - 15000 (Monthly)

Compensation & Other Benefits:
∎ As per the company's policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 23 Dec 2021

Company Information:
∎ 23 Nov 2021
∎ NEO NATURLAS CONSUMER PRODUCTS LTD.

Category: Customer Support/Call Centre

Source: bdjobs.com

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