Job Description
Title: Customer Care Executive
Company Name: National Agricare Group
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: COMMUNICATION WITH CLIENT, MS Office, Negotiation Persuasion Skills, Telecommunication Service
Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s):
Customer Care, Customer Management, Customer Relationship Management, Customer Service
Job Responsibilities:
∎ Maintaining a positive, empathetic, and professional attitude toward customers always. Ensure customer satisfaction.
∎ Greeting customers in a friendly, professional manner using the suggested script.
∎ Answering telephonic and e-mail inquiries in a timely manner.
∎ Generate and communicate new customer while keeping regular contact with former and existing customers also.
∎ Know and learn service inside for sharing repiles of asked queries and sharing information properly.
∎ Maintain daily, weekly and monthly call/email reports and submit to the supervisor.
∎ Ensuring detailed, informative and effective database of the client pool.
∎ Be updated with the latest information of the company for best customer service.
Additional Requirements:
∎ Age at most 30 years
∎ Only females are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 31 May 2023
Company Information:
∎ 13 May 2023
∎ National Agricare Group
∎ Address : Dhaka
∎ Web : https://nationalagricare.com/
Category: Customer Support/Call Centre
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