Customer Care Executive (Morning & Evening Shift)

Job Description

Title: Customer Care Executive (Morning & Evening Shift)

Company Name: Delivery Tiger

Vacancy: 5

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Computer skill

Experience Requirements:
∎ 1 to 2 year(s)
∎ Freshers are also encouraged to apply.

Job Context:
∎ Working Time:
∎ Morning Shift : 10 am - 6 pm
∎ Evening Shift 2 pm - 10 pm
∎ Job Location: Lalmatia , Mirpur-01

Job Responsibilities:
∎ Receive & make calls to the customers.
∎ Capable of handling customer queries & complaints instantly.
∎ Capable of handling Inbound/outbound calls.
∎ Collect customer's feedback.
∎ Must be able to work by shifting & willingly work in Govt holidays.
∎ Strong interpersonal and communication skills.
∎ Ensure customer satisfaction.
∎ Positive attitude and self motivated.
∎ Make a Report to the Supervisor.

Additional Requirements:
∎ Age 22 to 35 years
∎ Both males and females are allowed to apply
∎ The applicants must have experience in the following business area(s): E-commerce , Courier company , Facebook page , Customer Support through Phone , Tel Marketing, Call Center Supervision/ Management
∎ Strong interpersonal & communication skills.
∎ Computer Literacy is must , English & Bangla typing speed minimum 40 wpm .
∎ Experienced candidates will get high preference.
∎ Ability to navigate through software applications.
∎ Responsible, reliable, highly energetic, polite and hardworking, Punctual.
∎ Co-operative and challenging mentality to work with team members.
∎ Communicate clearly over the phone and demonstrate good listening skills.
∎ Must have excellent communication skills in English.
∎ Mirpur, Adabor, Mohammadpur, Dhanmondi, Jhigatola area's candidates are encouraged to apply.

Salary: Tk. 9000 - 10000 (Monthly)

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 8 Dec 2022

Company Information:
∎ 8 Nov 2022
∎ Delivery Tiger
∎ Address : Sumona Goni Trade Centre Plot No-02, Level, 05 Panthapath, Dhaka 1215

Category: Customer Support/Call Centre