Customer Care Executive (Morning & Evening Shift)

Job Description

Title: Customer Care Executive (Morning & Evening Shift)

Company Name: Ajkerdeal.com

Vacancy: 5

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Graduated from any reputed University in any Discipline.

Experience Requirements:
∎ At least 1 year(s)

Job Context:
∎ Job Location: Lalmatia
∎ Working Time:
∎ Morning Sift : 8 am - 4 pm (Only Female) , 10 am - 6 pm (Only Female)
∎ Evening Shift 2 pm - 10 pm (Only Male)
∎ Work from Home : 10 am - 7 pm

Job Responsibilities:
∎ Receive & make call to the customers.
∎ Capable to handle customer queries & complains instantly.
∎ Capable to handle Inbound/outbound calls.
∎ Collect customer's feedback.
∎ Must able to work by shifting & willingly work in Govt holidays.
∎ Strong interpersonal and communication skills.
∎ Ensure customer satisfaction.
∎ Positive attitude and self motivated.
∎ Make Report to Supervisor.

Additional Requirements:
∎ Age 21 to 26 years
∎ Both males and females are allowed to apply
∎ The applicants must have experience in the following business area(s): E-commerce , Courier company , Facebook page , Customer Support through Phone , Tel Marketing, Call Center Supervision/ Management
∎ Strong interpersonal & communication skill.
∎ Computer Literacy is must , English & Bangla typing speed minimum 40 wpm .
∎ Experienced candidates will get high preference.
∎ Ability to navigate through software applications.
∎ Responsible, reliable, highly energetic, polite and hardworking, Punctual.
∎ Co-operative and challenging mentality to work with team member.
∎ Communicate clearly over the phone and demonstrate good listening skills.
∎ Must be have excellent communication skill in English.
∎ Mohammadpur, Dhanmondi, Jhigatola, Kolabagan, area's candidates are encourages to apply.

Salary: Tk. 9000 - 10000 (Monthly)

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 6 Jul 2021

Company Information:
∎ 7 Jun 2021
∎ Ajkerdeal.com

Category: Customer Support/Call Centre