Customer Care Executive (Male)

Job Description

Title: Customer Care Executive (Male)

Company Name: Wave Speed Solution.

Vacancy: --

Age: 24 to 32 years

Location: Dhaka (Mirpur 14)

Minimum Salary: Tk. 12000 (Monthly)

Experience:
∎ 2 to 4 years
∎ The applicants should have experience in the following business area(s):E-commerce

Published: 27 Feb 2025

Education:
∎ Bachelor of Business Administration (BBA)

Requirements:

Additional Requirements:
∎ Age 24 to 32 years

Responsibilities & Context:
∎ Attending client's queries, concerns, complaints and make sure that they are appropriately appointed as per organization rules and regulation.
∎ To carry out the daily operations of the customer service through only outbound call, live chat, video calling, texting and Email with the foreign client.
∎ Communicate fluently in English.
∎ Responding to customer questions and complaints over phone/online.
∎ Identify customer needs, clarify information.
∎ To interact extensively with customers to clarify their needs with satisfaction.
∎ Keep up to date with necessary information, new launches, promotions etc.

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Male

Job Location: Dhaka (Mirpur 14)

Company Information:
∎ Wave Speed Solution.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 7 Mar 2025

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 10.42%
University of Dhaka 4.17%
University of South Asia 4.17%
Daffodil International University (DIU) 4.17%
Northern University Bangladesh 4.17%
Siddheshwari Degree College 2.08%
Daffodil International University-DIU 2.08%
North South University 2.08%
Gono Bishwabidyalay. Savar, Dhaka 2.08%
Southern University Bangladesh 2.08%

Interested By Age Range

Age Range Percentage (%)
20-30 83.33%
31-35 10.42%
36-40 2.08%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 81.25%
20K-30K 14.58%
30K-40K 4.17%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 10.42%
0.1 - 1 years 4.17%
1.1 - 3 years 35.42%
3.1 - 5 years 29.17%
5+ years 20.83%