Customer Care Executive (Female)

Job Description

Title: Customer Care Executive (Female)

Company Name: JADREL LIMITED

Vacancy: 1

Job Location: Dhaka (Rampura)

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline, Master of Business Administration (MBA) in Marketing
∎ Training/Trade Course: Digital Marketing,Customer Service
∎ Skills Required: Business Development, Communication, MS Word/ Excel/ PowerPoint/ OneNote, Sales Marketing, Technical Sales/ IT Marketing

Experience Requirements:
∎ 1 to 2 year(s)
∎ The applicants should have experience in the following area(s): Computer skill, Customer relationship, Customer Support/ Client Service, fiverr, Sales & Marketing, SEO and Digital Marketing, telesales, UpWork, Web Browsing, WordPress
∎ The applicants should have experience in the following business area(s): IT Enabled Service, Software Company
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Identify and develop new business opportunities through outbound telesales
∎ Manage and maintain relationships with existing clients
∎ Generate leads and set up appointments for the sales team
∎ Understand the client's needs and tailor solutions to meet their requirements
∎ Keep accurate records of all sales activities and customer interactions
∎ Achieve weekly and monthly sales targets
∎ Requirements:
∎ Sales experience in Software and IT Services
∎ Can do live video on Camera for Social Media Marketing
∎ Excellent communication and negotiation skills
∎ Knowledge of Upwork, Fiverr, and other marketplace platforms
∎ Familiarity with software and IT services
∎ Ability to work under pressure and meet targets
∎ Strong organizational and time management skills
∎ Good computer skills and proficiency in Microsoft Office
∎ Being fluent in English and any other language is a plus

Additional Requirements:
∎ Age 20 to 30 years
∎ Only females are allowed to apply

Salary:
∎ Tk. 15000 - 20000 (Monthly)
∎ Negotiable.

Compensation & Other Benefits:
∎ Performance bonus, Over time allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Snacks and other facilities as company Rules.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 13 Jun 2023

Company Information:
∎ 14 May 2023
∎ JADREL LIMITED
∎ Address : 6/D Meradia, Khilgoan, Dhaka-1219
∎ Web : www.jadrel.com.bd
∎ Business : Jadrel Limited is one of the leading global trading company and distributor of electrical & electronics industry, Clothing industry or garment industry and medicinal and pharmaceutical products. We are also representing some of the ICT products in our industries.

Category: Customer Support/Call Centre

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