Customer Care Executive

Job Description

Title: Customer Care Executive

Company Name: Delivery Tiger

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ At most 1 year(s)
∎ The applicants should have experience in the following area(s): Customer Support through Phone
∎ Freshers are also encouraged to apply.

Job Context:
∎ Working Time:
∎ Morning Shift 10 am - 6pm
∎ Job Location: Lalmatia

Job Responsibilities:
∎ Receive & make calls to the customers.
∎ Capable of handling customer queries & complaints instantly.
∎ Capable of handling Inbound/outbound calls.
∎ Collect customer's feedback.
∎ Must be able to work by shifting & willingly work in Govt holidays.
∎ Strong interpersonal and communication skills.
∎ Ensure customer satisfaction.
∎ Positive attitude and self motivated.
∎ Make a Report to the Supervisor.

Additional Requirements:
∎ Age 20 to 27 years
∎ Only females are allowed to apply
∎ The applicants must have experience in the following business area(s): E-commerce , Courier company , Facebook page , Customer Support through Phone , Tel Marketing, Call Center Supervision/ Management
∎ Strong interpersonal & communication skills.
∎ Computer Literacy is must
∎ Experienced candidates will get high preference.
∎ Ability to navigate through software applications.
∎ Responsible, reliable, highly energetic, polite and hardworking, Punctual.
∎ Co-operative and challenging mentality to work with team members.
∎ Communicate clearly over the phone and demonstrate good listening skills.
∎ Must have excellent communication skills in English.

Salary: Tk. 9000 - 10000 (Monthly)

Job Source: Online Job Posting.

Application Deadline: 30 May 2023

Company Information:
∎ 4 May 2023
∎ Delivery Tiger

Category: Customer Support/Call Centre

: Mirpur, Adabor,Mohammadpur, Dhanmondi, Jhigatola area's candidates are encouraged to apply.

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