Customer Care Executive
Job Description
Title: Customer Care Executive
Company Name: Cimex Clothing
Vacancy: 2
Age: 18 to 28 years
Location: Dhaka (Uttara)
Salary: Negotiable
Published: 30 Sep 2024
Education:
∎ HSC
Requirements:
Additional Requirements:
∎ Age 18 to 28 years
∎ Basic Computer Knowledge
∎ Customer Relationship Management
∎ Customer Support/ Client Service
∎ Sell to Customer Needs
∎ The applicants should have experience in the following business area(s) : E-commerce, E-commerce Startup, F-commerce.
∎ Freshers are also encouraged to apply.
∎ Experience- Must Fluent to type in computer or laptop or over phone.
∎ Skills & Expertise :
∎
∎
Responsibilities & Context:
∎ Monitor and manage online community interactions across social media, forums, and other digital platforms.
∎ Ensure that all interactions align with community guidelines and company policies.
∎ Track and resolve customer issues, ensuring a high level of customer satisfaction.
∎ Respond to user inquiries, comments, and complaints in a timely and professional manner.
∎ Analyze customer feedback and suggest improvements to enhance customer experience.
∎ Responsibility & Context
∎ ফেসবুকে, মেসেঞ্জারে কাস্টমার রিপ্লাই করা, কল করে ওয়েবসাইট এর অর্ডার কনফার্ম করা। ডেলিভারি সাকসেস হবার আগে পর্যন্ত কাস্টমার সাথে কমিউনিকেশন রক্ষা করে সাকসেসফুল ডেলিভারি করার ব্যবস্থা করা।
∎ Monitor and manage online community interactions across social media, forums, and other digital platforms.
∎ Ensure that all interactions align with community guidelines and company policies.
∎ Track and resolve customer issues, ensuring a high level of customer satisfaction.
∎ Respond to user inquiries, comments, and complaints in a timely and professional manner.
∎ Analyze customer feedback and suggest improvements to enhance customer experience.
∎ Responsibility & Context
∎ ফেসবুকে, মেসেঞ্জারে কাস্টমার রিপ্লাই করা, কল করে ওয়েবসাইট এর অর্ডার কনফার্ম করা। ডেলিভারি সাকসেস হবার আগে পর্যন্ত কাস্টমার সাথে কমিউনিকেশন রক্ষা করে সাকসেসফুল ডেলিভারি করার ব্যবস্থা করা।
∎
∎ Job Location : Dhaka ( Uttara ), Road - 18, Sector - 11, Uttara, Dhaka.
Skills & Expertise:
Compensation & Other Benefits:
∎ Compensation & Other Benefits : Performance bonus Salary Review: Half Yearly Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Contractual
Gender:
∎ Only Female
Job Location: Dhaka (Uttara)
Apply Procedure:
Email your CV:
∎ Send your CV to the given email [email protected]
Company Information:
∎ Cimex Clothing
∎ Ananda Bazar, Kundolbug, Ashulia, Dhaka
∎ www.cimexclothing.com / www.cimexfashion.com
∎ We are knitwear Factory. Our main market is European Union, Australia, USA, CANADA. We started our journey in Bangladesh market.
Address::
∎ Ananda Bazar, Kundolbug, Ashulia, Dhaka
∎ www.cimexclothing.com / www.cimexfashion.com
∎ We are knitwear Factory. Our main market is European Union, Australia, USA, CANADA. We started our journey in Bangladesh market.
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 30 Oct 2024
Category: Customer Support/Call Centre
