Title: Customer Care Executive (Call Centre In-charge)
Company Name: Digital Ride Ltd
Vacancy: Not specific
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Graduated from any reputed University in any discipline.
Experience Requirements:
∎ 1 to 2 year(s)
Job Responsibilities:
∎ Receive & make call to the customers.
∎ Capable to handle customer queries & complains instantly.
∎ Capable to handle Inbound/outbound calls.
∎ Collect customer's feedback.
∎ Must able to work by shifting & willingly work in Govt holidays.
∎ Strong interpersonal and communication skills.
∎ Ensure customer satisfaction.
∎ Positive attitude and self motivated.
∎ Make Report to Supervisor.
Additional Requirements:
∎ Age 21 to 26 years
∎ The applicants should have experience in the following area(s): Customer Support through Phone, Tel Marketing, Call Center Supervision/ Management
∎ The applicants should have experience in the following business area(s): E-commerce
∎ Strong interpersonal & communication skill.
∎ Computer Literacy is must, English & Bangla typing speed minimum 40 wpm .
∎ Fresher's are encouraged to apply.
∎ Experienced candidates will get preference.
∎ Ability to navigate through software applications.
∎ Responsible, reliable, highly energetic, polite and hardworking, Punctual.
∎ Co-operative and challenging mentality to work with team member.
∎ Communicate clearly over the phone and demonstrate good listening skills.
∎ Must be have excellent communication skill in English.
∎ Local area's candidates are encouraged to apply.
Salary: Negotiable
Application Deadline: February 6, 2020
Company Information:
∎ Digital Ride Ltd
∎ Business : Ride share service provider
Category: Customer Support/Call Centre
Source: bdjobs.com