Educational Requirements
- HSC
- Skills Required: Customer Support/ Client Service, Digital Sales and Marketing, Excellent customer service skills, MS Word/ Excel/ PowerPoint/ OneNote, Tele Marketing
Experience Requirements
- 2 to 6 year(s)
- The applicants should have experience in the following area(s): Customer Support/ Client Service, Digital Sales and Marketing, Facebook Live Presenter, MS Word/ Excel/ PowerPoint/ OneNote, Must knowledgeable in various social media platforms such as Facebook, Tele Marketing
Job Responsibilities
- Respond promptly and professionally to customer inquiries via various communication channels, including phone, email, and live chat.
- Provide accurate and detailed information about products, services, and promotions to assist customers with their purchasing decisions.
- Resolve customer complaints and issues in a timely and satisfactory manner, escalating to the appropriate department if necessary.
- Process customer orders, returns, and exchanges, ensuring accuracy and efficiency.
- Maintain a high level of product knowledge to address customer inquiries and provide recommendations.
- Collaborate with cross-functional teams, including logistics and finance, to ensure smooth order processing and delivery.
- Build and maintain strong relationships with customers, fostering loyalty and repeat business.
- Keep accurate records of customer interactions and transactions, updating customer profiles as needed.
- Stay up-to-date with company policies, procedures, and promotions to provide accurate and consistent information to customers.
- Continuously strive to improve customer satisfaction and contribute to a positive customer experience.
Additional Requirements
- Age 20 to 35 years
- Both males and females are allowed to apply
Compensation & Other Benefits
- Mobile bill, Weekly 2 holidays, Over time allowance
- Lunch Facilities: Full Subsidize
- Salary Review: Half Yearly
- Festival Bonus: 2
Job Source
Bdjobs.com Online Job Posting.
Company Information
- 27 Aug 2023
- Buy From Dubai