Customer Care Communication Manager (Only Female)

Job Description

Title: Customer Care Communication Manager (Only Female)

Company Name: Reliance IT

Vacancy: 01

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Graduated from any reputed University

Job Responsibilities:
∎ Receive & Make call to the customers.
∎ Capable to handle customer queries/complains instantly
∎ Capable to handle Inbound/outbound calls.
∎ Collect customer's feedback.
∎ Strong interpersonal and communication skills.
∎ Ensure customers satisfaction.
∎ Positive attitude and self-motivated.
∎ Make report to supervisor.
∎ Make sure Target fulfilling from subordinates telemarketers.

Additional Requirements:
∎ The applicants should have experience in the following area(s): Customer Support through Phone,
∎ Tele Marketing, Call Centre Supervision/ Management
∎ The applicants should have experience in the following area: Customer Support/Telemarketing, Start-up's, E-sells.
∎ Computer literacy is mandatory
∎ Responsible, reliable, highly energetic, polite and hard working and must be punctual.
∎ Co-operative and challenging mentality to work with team member.
∎ Target achievement.
∎ Operate Tele-Sales Target.
∎ Find out New method for target achievement.
∎ Full-Time ( 6 Days Work time ) SAT - THU
∎ Experience : 1-2 Years/ Experienced Candidate will get Priority
∎ Experience priority: Online Sales, Customer management

Salary: Tk. 18000 - 25000 (Monthly)

Compensation & Other Benefits:
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Others as per Company Policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 14 Jul 2022

Company Information:
∎ 14 Jun 2022
∎ Reliance IT

Category: Customer Support/Call Centre