Customer Care Assistant

Job Description

Title: Customer Care Assistant

Company Name: Sheikh Fazilatunnessa Mujib Memorial KPJ Specialized Hospital & Nursing College

Vacancy: Not specific

Job Location: Gazipur

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ At most 1 year(s)

Job Responsibilities:
∎ Provide personalized services for high value, VIP, vulnerable patients
∎ Provide information to customer queries
∎ Provide solutions to customer complaints
∎ Taking customers to feedback and suggestions to improve qualities of service and report to the unit supervisor
∎ Perform all other tasks as required by the Hospital.
∎ Assist to do all necessary report
∎ Ensure services objective, IMS quality, environment & safety issue (will give training for this)
∎ Any assigned task from management

Additional Requirements:
∎ Advanced level PC skills particularly in MS Excel, Word and PowerPoint (knowledge of Windows XP and MS outlook is essential)
∎ Excellent command in both English and Bengali

Compensation & Other Benefits:
∎ Medical allowance, Provident fund, Over time allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2

Job Source: Online Job Posting.

Application Deadline: 12 Aug 2021

Company Information:
∎ 3 Aug 2021
∎ Sheikh Fazilatunnessa Mujib Memorial KPJ Specialized Hospital & Nursing College
∎ Address : House# C /12, Tetuibari, Kashimpur, Gazipur, Bangladesh
∎ Web :
Sheikh Fazilatunnessa Mujib Memorial Kpj Specialized Hospital (SFMMKPJSH) is being named after the Bangamata Sheikh Fazilatunnessa Mujib which is being established by the Father of the Nation Bangabandhu Sheikh Mujibur Rahman Memorial Trust. The hospital has its maximum capacity of 250 patients? Beds is being operated by KPJ Healthcare Berhad, a renowned Malaysian Private Healthcare Organization. KPJ Healthcare Berhad currently has a chain of 26 hospitals within Malaysia and also present in Indonesia, Australia and Thailand.
KPJ Healthcare`s commitment towards excellence in healthcare will be in placed in SFMMKPJSH through innovative strategic approaches in developing high quality medical services and standards. The services shall be provided by team of Consultants with specialization both local and international, assisted by dedicated Medical Officers 24 hours round the clock as well as trained healthcare professionals and nurses to cater the needs of clients at any time.
We have well estd NURSING COLLEGE liaison with KPJ UNIVERSITY OF NURSING and accreditation from Bangladesh Govt Ministry of Health and Family welfare and DHAKA UNIVERSITY NURSING COUNCIL.
Bachelor of Science in Nursing Programmes
** Basic B.Sc. -four(4) years program
** Post Basic B.Sc .-two (2)years program
(Topping up programme for Diploma in Nursing)

Category: Medical/Pharma

: Appreciate your application with all soft copy of education, experience certificate, photo, and detail CV,Must mention at Cover letter / Email (i) Why you are interested in us (ii) Last Education and Last Working Companyto Talent Management ServicesSheikh Fazilatunnessa Mujib Memorial KPJ Specialized Hospital & Nursing College