Customer Care Assistant
Job Description
Title: Customer Care Assistant
Company Name: natural research laboratories
Vacancy: --
Age: 20 to 35 years
Location: Anywhere in Bangladesh
Salary: Tk. 15000 - 20000 (Monthly)
Experience:
∎ 1 to 2 years
∎ Freshers are also encouraged to apply.
Published: 8 Apr 2025
Education:
∎ Higher Secondary
Requirements:
Additional Requirements:
∎ Age 20 to 35 years
∎ Minimum 1–2 years of experience in customer service or sales support
∎ Strong communication skills in Bengali and English
∎ Ability to handle pressure and maintain a polite tone
∎ Basic knowledge of using Facebook Page Inbox, Excel, and Google Sheets
∎ Punctual, organized, and customer-focused attitude
∎ Experience in e-commerce or online business will be a big plus
∎ Education is not the main concern – your communication and problem-solving skills matter most!
Responsibilities & Context:
∎ Respond to customer queries via phone, Facebook Messenger, WhatsApp, and email
∎ Manage order processing, tracking, and follow-upProvide accurate information about products, offers, and services
∎ Handle complaints and resolve issues politely and efficiently
∎ Maintain daily customer communication records and feedback reports
∎ Coordinate with the delivery team and support other departments as needed
∎ We’re looking for a Customer Care Assistant who can communicate with customers professionally and help them with order inquiries, product information, and after-sales support.
∎ Key Responsibilities:
Skills & Expertise:
Compensation & Other Benefits:
∎ Performance bonus
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Anywhere in Bangladesh
Company Information:
∎ natural research laboratories
∎ house-93,road-15,sector-11
Address::
∎ house-93,road-15,sector-11
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 18 Apr 2025
Category: Customer Support/Call Centre
