Counselor

Job Description

Title: Counselor

Company Name: Discovery Plus

Vacancy: 10

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: Counseling, Customer Care, Good communication skills, Tour Operator

Experience Requirements:
∎ 1 to 3 year(s)
∎ The applicants should have experience in the following area(s): Customer Service, Verbal Communication, Customer Support through Phone, Face-to-Face Customer Support
∎ The applicants should have experience in the following business area(s): Consulting Firms
∎ Freshers are also encouraged to apply.

Job Context:
∎ Job Location: DISCOVERY PLUS (Room no - 1305, 12th floor, Shah Ali Plaza Market, Mirpur - 10, Dhaka-1216.)
∎ Office Time : 10.00 am to 6.00 pm (6 days in a week)

Job Responsibilities:
∎ Greeting with clients in person and over phone.
∎ Communicate with Agents on behalf of company.
∎ Counsel Students/Work permit seeker / Immigration Seeker.
∎ Prepare necessary documents, fill out forms and maintain files and records.
∎ Receive and reply emails, carry out marketing and promotions via online and Facebook advertisements.

Additional Requirements:
∎ Age 20 to 35 years
∎ Only females are allowed to apply
∎ 2 years Experience in Education Consultancy Firm
∎ The applicants should have experience in the following business area(s):
∎ Must have good command over English language and use of MS Word, Excel, English Typing, email, internet researching etc.
∎ Person need to be smart, well dressed, organized, presentable and well mannered.

Salary:
∎ Tk. 13500 - 25000 (Monthly)
∎ Salary will get within 10th of month. Weekly a good range of Commission Available

Compensation & Other Benefits:
∎ Mobile bill, Performance bonus
∎ Salary Review: Half Yearly
∎ Festival Bonus: 2

Application Deadline: February 7, 2020

Company Information:
∎ Discovery Plus
∎ Address : Shah Ali Market Plaza, 12th Floor, Office No - 1305, Mirpur-10, Dhaka-1216, Bangladesh.
∎ Business : DISCOVERY PLUS (DP) is an internationally recognized Education & Immigration Consultancy firm based in Dhaka,Bangladesh. Discovery Plus prepare students / Applicant to choose their `Right path through Right decision` in pursuing higher studies / Work permit / Family Migration to abroad in an ethical and professional way. Our aim is to provide an excellent service at a reasonable cost, within agreed time scale. We aim to provide cost predictability wherever it is possible so that our clients can prepare a budget for any given transaction. We believe in maintaining the highest level of transparency while we work for you. We aim to provide tailor made solutions to cater to individual needs & meet their immigration objectives and to help them make more informed decisions. Our goal is to provide you with professional, competent & experienced services which will help you accomplish your personal immigration goals.

Category: Customer Support/Call Centre