Corporate Service Executive (Refrigerator)

Job Description

Title: Corporate Service Executive (Refrigerator)

Company Name: Walton Hi-Tech Industries Ltd.

Vacancy: 5

Job Location: Anywhere in Bangladesh

Employment Status: Full-time

Educational Requirements:
∎ Minimum Diploma in Engineering from any reputed institute.

Experience Requirements:
∎ 1 to 5 year(s)
∎ The applicants should have experience in the following area(s): After Sales Service

Job Responsibilities:
∎ After sales service and complaint monitoring of Corporate Clients for refrigerators, coolers freezers.
∎ Work as a complaint hub for VIP corporate clients.
∎ Prepare, submit & collect bill for non-warranty void service from corporate clients.
∎ Fault Analysis of commercial refrigerators, coolers & freezers.
∎ Monthly fault report preparation of commercial refrigerators, coolers & freezers.
∎ Take field / user feedback from new / sample commercial refrigerators, coolers & freezers. Arrange faulty spare parts of commercial refrigerators, coolers & freezers as per requirement.
∎ Follow up buffer spare parts & backup products at points to ensure committed service. Market visit for Product development scopes.
∎ Conduct Meeting & Training as per requirements.
∎ Facilitate Incident Investigation and Reporting (IIR) process by conducting 5- WHY and WHY-TREE.
∎ Root Cause Analyses (RCA) of incidents and near misses.

Additional Requirements:
∎ Age 22 to 30 years
∎ General knowledge about refrigerator, coolers & freezers.
∎ Customer handling.
∎ Good analytical & reporting skill.

Salary: Negotiable

Job Source: Online Job Posting.

Application Deadline: 10 Apr 2021

Company Information:
∎ 24 Mar 2021
∎ Walton Hi-Tech Industries Ltd.
∎ Address : Dhaka Corporate Office: Plot-1088, Road # 80ft-2, Block-I, Bashundhara R/A, P.O- Khilkhet, P.S-Vatara, Dhaka-1229.
∎ Web :

Category: Engineer/Architect