Title: Corporate Service Executive (CSE)
Company Name: Walton Hi-Tech Industries Ltd.
Vacancy: 05
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Diploma in Engineering, Bachelor in Engineering (BEngg)
Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s):
After Sales Service, Corporate
∎ The applicants should have experience in the following business area(s):
Electronic Equipment/Home Appliances
Job Responsibilities:
∎ After sales service complaint monitoring of Corporate Clients for refrigerators, coolers & freezers.
∎ Work as a complaint hub for VIP corporate clients Prepare, submit & collect bill for non-warranty & void service from corporate clients.
∎ Fault Analysis of commercial refrigerators, coolers & freezers.
∎ Monthly fault report preparation of commercial refrigerators, coolers & freezers. Take field / user feedback from new / sample commercial refrigerators, coolers & freezers.
∎ Arrange faulty spare parts of commercial refrigerators, coolers & freezers as per requirement.
∎ Follow up buffer spare parts & backup products at points to ensure Committed service.
∎ Market visit for Product development scopes.
∎ Conduct Meeting & Training as per requirements.
∎ Facilitate Incident Investigation and Reporting (IIR) process by conducting 5- WHY and WHY-TREE Root Cause Analyses (RCA) of incidents and Near Misses
Additional Requirements:
∎ Age 22 to 33 years
Compensation & Other Benefits:
∎ T/A, Mobile bill, Performance bonus, Profit share, Insurance
∎ Festival Bonus: 2
Application Deadline: 10 Mar 2021
Company Information:
∎ 23 Feb 2021
∎ Walton Hi-Tech Industries Ltd.
∎ Address : Dhaka Corporate Office: Plot-1088, Road # 80ft-2, Block-I, Bashundhara R/A, P.O- Khilkhet, P.S-Vatara, Dhaka-1229.
∎ Web : www.waltonbd.com
Category: Engineer/Architect
Source: bdjobs.com