Corporate Business Development Executive

• 3 to 5 years
• The applicants should have experience in the following business area(s): Direct Selling/Marketing Service Company, IT Enabled Service, Market Research Firms, Consulting Firms, Third Party Auditor (Quality, Health, Environment, Compliance, Business-to-Business (B2B) Software and Services Startup, Science Laboratory, BPO/ Data Entry Firm, Credit Rating Agency, Training Institutes

• Bachelor/Honors

• 3 to 5 years
• The applicants should have experience in the following business area(s): Direct Selling/Marketing Service Company, IT Enabled Service, Market Research Firms, Consulting Firms, Third Party Auditor (Quality, Health, Environment, Compliance, Business-to-Business (B2B) Software and Services Startup, Science Laboratory, BPO/ Data Entry Firm, Credit Rating Agency, Training Institutes

• Age 25 to 35 years

A. Corporate Lead Generation & Market Development

1. Identify and develop potential corporate clients in Dhaka, Chattogram and other relevant industrial areas of Bangladesh.

2. Generate business leads through telephone calls, email campaigns, WhatsApp, SMS, LinkedIn, social media and other digital platforms.

3. Research companies, industries, factories, laboratories, manufacturers, exporters and service providers that may require AGS QA services.

4. Develop and maintain a database of prospective companies and their relevant decision-makers.

5. Identify business opportunities among HR Managers, Quality Managers, Compliance Managers, Technical Managers, Factory Managers, CEOs and other corporate decision-makers.

6. Conduct regular follow-ups with existing and prospective clients to generate new business opportunities.

B. Office-Based Sales & Client Communication

1. Make daily outbound telephone calls to prospective and existing corporate clients.

2. Introduce AGS QA services and communicate their benefits professionally.

3. Share company profiles, service brochures, training calendars, technical information and commercial offers through email and messaging platforms.

4. Respond promptly to client inquiries and coordinate with relevant technical departments.

5. Maintain regular communication with clients until the sales opportunity is converted into an order or contract.

6. Arrange online and physical appointments with prospective clients.

C. Service Promotion & Business Development

Promote the following AGS Quality Action Limited services:

1. Management System Certification: ISO 9001, ISO 14001, ISO 45001, ISO 22000, ISO 13485 and other applicable certification schemes within the organization's approved scope.

2. Inspection Services: Industrial inspection, engineering inspection, equipment inspection, load testing and related services within the approved scope.

3. Software Testing Services: Software quality testing, cybersecurity testing, penetration testing and other laboratory services within the accredited scope.

4. Professional Training: ISO Lead Auditor, Internal Auditor, Awareness Training, technical training and customized corporate training programs.

5. Laboratory Guidance Services: ISO/IEC 17025 laboratory establishment, documentation, implementation, accreditation preparation and technical consultancy, as applicable.

6. Other Technical Services: Industry-specific conformity assessment, technical support and related professional services.

D. Appointment, Meeting & Client Relationship Management

1. Schedule appointments with corporate clients, industrial organizations, factories and relevant decision-makers.

2. Conduct client meetings independently or jointly with technical and management representatives.

3. Understand customer requirements, business challenges, technical expectations and budget considerations.

4. Present suitable AGS QA services and coordinate with technical departments to develop appropriate solutions.

5. Maintain professional relationships with clients and develop repeat business opportunities.

6. Collect client feedback and communicate service-related concerns to the responsible departments.

E. Quotation, Negotiation & Contract Acquisition

1. Collect client requirements and coordinate with the relevant departments for technical and commercial proposals.

2. Prepare and submit quotations, proposals and service offers using approved company formats and pricing.

3. Follow up on submitted quotations and negotiate commercial terms within authorized limits.

4. Coordinate technical clarifications, service scope, timelines and contractual requirements.

5. Follow up until receipt of purchase orders, signed agreements, work orders or confirmed service requests.

6. Ensure proper handover of confirmed contracts and client requirements to the relevant operational departments.

F. Sales Coordination & Service Delivery Follow-up

1. Coordinate with Certification, Inspection, Software Testing, Training and Laboratory Guidance departments.

2. Ensure timely communication of client requirements to the relevant technical and operational teams.

3. Monitor the progress of confirmed projects and communicate service updates to clients.

4. Assist in resolving client complaints and service-related issues through the appropriate departments.

5. Maintain coordination between the client and AGS operational teams throughout the service delivery process.

G. After-Sales Service & Client Retention

1. Maintain regular communication with clients after service delivery.

2. Obtain client feedback and identify opportunities for improvement.

3. Develop repeat business through refresher training, surveillance-related coordination, additional certification schemes, inspection, testing and other relevant services.

4. Maintain relationships with existing clients and encourage referrals.

5. Identify opportunities for cross-selling and up-selling relevant AGS QA services without compromising certification impartiality.

6. Support client retention, renewal-related communication and long-term corporate agreements.

H. Sales Reporting & CRM Management

1. Maintain an updated CRM database of leads, prospects, clients, quotations and contracts.

2. Submit daily activity reports covering calls, emails, messages, appointments and follow-ups.

3. Prepare weekly sales pipeline reports and monthly business development performance reports.

4. Monitor quotation conversion rates, contract acquisition, outstanding client payments and sales targets.

5. Maintain accurate records of client communication and follow-up commitments.

6. Provide market feedback, competitor information and new business development suggestions to management.