Contact Center Agent

Job Description

Title: Contact Center Agent

Company Name: Ryans Computers Ltd.

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ HSC
∎ Skills Required: Customer Service, Negotiation Skills

Experience Requirements:
∎ At least 2 year(s)
∎ The applicants should have experience in the following area(s): Call Center, Customer Care, Customer Service

Job Responsibilities:
∎ Need to work maximum 3 nights in a week(11:00 PM to 08:00 AM)
∎ Deal directly with customers either by telephone or Text
∎ Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives
∎ Meet personal/team qualitative and quantitative targets
∎ Must know computer products and accessories
∎ Compiling, verifying accuracy and inputting data
∎ Reviewing data for deficiencies or errors, correcting any incompatibilities and checking output
∎ Weekly 1 (one) day off-day according to the roster

Additional Requirements:
∎ Age at least 21 years

Salary: Negotiable

Compensation & Other Benefits:
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As per Company policy

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 26 Apr 2023

Company Information:
∎ 27 Mar 2023
∎ Ryans Computers Ltd.
∎ Address : Kusholi Bhaban, 238/1, Begum Rokeya Sarani, Taltola, Dhaka-1207
∎ Web : www.ryanscomputers.com
∎ Business : One of the largest retail chain stores for computer products in Bangladesh, Desktops, Tablets, PC Components, Camera, Software, Office Equipment are the main products. Besides, Ryans provide product-related services. We have branches in Dhaka IDB Bhaban, Dhaka Banani, Dhaka Uttara, Dhaka Multiplan Centre, Dhaka Eastern Plus, Chattogram-Agrabad, Chattogram-GEC Circle, Chattogram-Yunusco City Centre, Bogura, Rangpur, Mymensingh, Barishal, Rajshahi and Khulna.

Category: Customer Support/Call Centre

:

Source: bdjobs.com

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