Community Management Trainee
Job Description
Title: Community Management Trainee
Company Name: 4Beats Limited
Vacancy: 2
Age: 20 to 30 years
Location: Dhaka (Khilgaon)
Salary: Tk. 12000 - 17000 (Monthly)
Published: 12 Nov 2024
Education:
∎ Bachelor of Business Administration (BBA) in Marketing, Master of Business Administration (MBA)
Requirements:
Additional Requirements:
∎ Age 20 to 30 years
∎ Strong communication and writing skills
∎ Proficiency in digital marketing tools (Google Ads, Facebook Ads Manager, SEO tools, email platforms)
∎ Data analysis and reporting skills (Google Analytics, social media analytics)
∎ Creative thinking for content development
∎ Knowledge of community building and management strategies
∎ Familiarity with various social media platforms and engagement tactics
Responsibilities & Context:
∎ Develop and Implement Digital Marketing Strategies: Create and execute digital marketing campaigns to promote products, services, or the brand itself across various platforms (e.g., social media, email, search engines).
∎ SEO & SEM: Optimize website content for search engines (SEO) and manage pay-per-click (PPC) campaigns (SEM) to drive traffic to the company's website.
∎ Content Creation & Management: Oversee the creation of engaging content, including blogs, videos, infographics, and social media posts, ensuring alignment with brand messaging.
∎ Email Marketing: Design and manage email marketing campaigns, track performance, and optimize based on open rates and click-through rates.
∎ Social Media Strategy: Plan, create, and execute social media marketing campaigns across platforms like Facebook, Instagram, Twitter, LinkedIn, etc., to increase engagement and brand visibility.
∎ Data Analysis & Reporting: Analyze the performance of digital marketing campaigns using analytics tools (Google Analytics, social media insights) and generate regular reports on ROI, website traffic, and other KPIs.
∎ Paid Advertising: Manage paid campaigns (Google Ads, Facebook Ads, etc.), optimize spend, and monitor ad performance to achieve maximum results.
∎ Brand Awareness & Growth: Utilize various digital channels to increase brand awareness, customer engagement, and lead generation.
∎ Market Research: Stay updated with the latest digital marketing trends, tools, and technologies to continually improve strategies.
∎ Community Engagement: Build and manage a strong online community across social media platforms, forums, and other online spaces to foster relationships with customers and brand advocates.
∎ Moderation: Monitor community interactions, ensuring they align with the brand’s values and guidelines. Handle customer inquiries, feedback, and complaints promptly and professionally.
∎ Content Sharing: Share relevant content within the community to encourage discussion, engagement, and knowledge-sharing. This includes responding to comments, posting polls, and sharing user-generated content.
∎ Event Planning & Execution: Organize online and offline events (e.g., webinars, live Q&A sessions, virtual meetups) to engage with the community and promote products or services.
∎ Brand Ambassador Program: Build and manage brand ambassador programs to leverage community advocates and expand brand reach.
∎ Feedback Collection: Gather feedback from community members about products, services, or the brand, and report key insights to relevant departments for improvement.
∎ Relationship Building: Develop strong relationships with influencers, partners, and community members to increase brand loyalty and engagement.
∎ Crisis Management: Address any negative feedback or crises within the community, ensuring swift resolution and maintaining a positive brand reputation.
∎ Community Management Trainee has the following responsibilities:
Skills & Expertise:
Workplace:
∎ Work at office
Employment Status: Full Time
Gender:
∎ Only Male
Job Location: Dhaka (Khilgaon)
Read Before Apply: A Community Manager's role is highly dynamic, blending the art of digital marketing with the science of community engagement, ensuring both brand growth and customer satisfaction.
Company Information:
∎ 4Beats Limited
∎ House 35/4 (4th Floor), Road 11, PC Culture Housing Society, Shekhertek, Mohammadpur, Dhaka 1207
∎ 4Beats helps you in managing and deriving value through analytics to better manage your business and align closer to your customers’ needs.
Our vision is to be a Leader of the Software Systems. Being a Leader means we will achieve Product Excellence, Implementation Excellence, Operational Excellence and superior customer satisfaction. Our endeavor is to deliver outstanding customer service through dedication and excellence, though our culture, our drive and expertise of each individual employee, using our deep domain experience and expertise, superior skills and competencies
Address::
∎ House 35/4 (4th Floor), Road 11, PC Culture Housing Society, Shekhertek, Mohammadpur, Dhaka 1207
∎ 4Beats helps you in managing and deriving value through analytics to better manage your business and align closer to your customers’ needs.Our vision is to be a Leader of the Software Systems. Being a Leader means we will achieve Product Excellence, Implementation Excellence, Operational Excellence and superior customer satisfaction. Our endeavor is to deliver outstanding customer service through dedication and excellence, though our culture, our drive and expertise of each individual employee, using our deep domain experience and expertise, superior skills and competencies
Application Deadline: 22 Nov 2024
Category: General Management/Admin
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