Communication Coordinator

Job Description

Title: Communication Coordinator

Company Name: Purple Algorithm Ltd. (Marketing Affiliate of GIC)

Vacancy: 01

Job Location: Dhaka (Gulshan)

Employment Status: Full-time

Educational Requirements:
∎ Graduation from Reputed University

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): Bank Call Center, Call Centre Supervision Management, Call centre training

Job Responsibilities:
∎ Managing the call center department
∎ Assigning tasks to call center executives, preparing call speech, providing guidance, and answering queries of CCEs
∎ Monitoring calls to ensure quality
∎ Monitoring performance of CCEs and preparing reports on a daily and monthly basis
∎ Monitoring calls of the sales team and preparing reports
∎ Facebook and SMS replies
∎ Providing support with compiling and sorting data
∎ Any other needful task assigned by the supervisor/ company

Additional Requirements:
∎ Age 24 to 30 years
∎ Only females are allowed to apply

Salary: Tk. 20000 - 25000 (Monthly)

Compensation & Other Benefits:
∎ Mobile bill, Provident fund
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Annual and Sick Leave Facility

Application Deadline: 28 Feb 2021

Company Information:
∎ 23 Feb 2021
∎ Purple Algorithm Ltd. (Marketing Affiliate of GIC)
∎ Address : House 56/B, 1st Floor, Road 132, Gulshan - 1, Dhaka 1212
∎ Web : Global Immigration Consultants Ltd
∎ Business : Global Immigration Consultants Ltd is one of the leading companies supporting applicants for Immigration to Overseas countries with the support of Government registered foreign lawyers. With locations in Bangladesh, Thailand, Singapore, UK and Australia, we are well equipped with lawyers who would help you in pursuit of your immigration.

Category: Customer Support/Call Centre

Source: bdjobs.com

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