CMS Officer
Job Description
Title: CMS Officer
Company Name: Securex Pvt. Ltd.
Vacancy: 02
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Skills Required: MICROSOFT OFFICE
Job Responsibilities:
∎ Acting as the first point of contact for customers.
∎ Referring specialist and complex inquiries to relevant teams.
∎ Making inbound/outbound/telemarketing and survey calls.
∎ Listen to & handle customer queries about products & services effectively
∎ The update customer information on the database after every call
∎ Ensuring the highest quality of individual performance.
∎ Follow the pre-defined pitch & the entire calling process accurately.
∎ Ensuring overall team performance.
∎ Mail Communications capability.
∎ Technical Knowledge for handling intrusion-based solutions.
∎ Must be flexible with shifting and Roster duty.
∎ Report to management daily, Weekly & monthly update situation.
∎ Any instruction by the senior officer/ supervisor
Additional Requirements:
∎ Age at least 25 years
∎ Only males are allowed to apply
∎ Operate all CCTV equipment.
∎ Technical knowledge of intrusion-based systems
∎ Assist with other projects within the department as needed.
Salary: Tk. 12000 (Monthly)
Compensation & Other Benefits:
∎ Over time allowance
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ As per company policy
Application Deadline: 19 Mar 2021
Company Information:
∎ 17 Feb 2021
∎ Securex Pvt. Ltd.
∎ Address : First floor, House- 10, Road-1, Block-B, Niketan, Gulshan, Dhaka
∎ Web : www.securexbd.com
∎ Business : Security Service, Electronic Security Service , Physical security, Cash related Service, Central Monitoring Service(CMS), Documents archive service, Antecedent verification service etc.
Category: Customer Support/Call Centre
: Please send your CV with a cover letter.
Source: bdjobs.com
Deadline Expired on 19th Mar 2021
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