Client & Vendor Relation Executive

Job Description

Title: Client & Vendor Relation Executive

Company Name: Skydo

Vacancy: 8

Age: 22 to 34 years

Location: Dhaka (Pallabi)

Salary: Negotiable

∎ At least 1 year
∎ The applicants should have experience in the following business area(s):BPO/ Data Entry Firm, Call Center

Published: 9 Jul 2024

∎ Bachelor of Business Administration (BBA)


Additional Requirements:
∎ Age 22 to 34 years

Responsibilities & Context:
∎ About Skydo:
∎ Skydo is a premier Business Process Outsourcing (BPO) firm based in Bangladesh, dedicated to providing exceptional services to our global clientele. We are committed to delivering innovative solutions that help businesses enhance their operations, improve customer satisfaction, and achieve long-term success. Our team thrives on a culture of excellence, collaboration, and continuous improvement.

∎ Job Description:
∎ Skydo is seeking a dynamic and personable Client & Vendor Relation Executive to join our team. The ideal candidate will be responsible for building and maintaining strong relationships with clients and vendors, ensuring seamless communication, and fostering a collaborative environment. This role is crucial in maintaining the high standards of service and efficiency that our clients and vendors expect from us.

∎ Key Responsibilities:
∎ • Develop and maintain strong relationships with clients and vendors through regular communication and meetings.
∎ • Act as the primary point of contact for clients and vendors, addressing inquiries, resolving issues, and ensuring their needs are met.
∎ • Coordinate with internal departments to ensure timely and accurate delivery of services and products to clients.
∎ • Negotiate contracts and agreements with vendors to secure the best possible terms.
∎ • Monitor and evaluate vendor performance, ensuring compliance with company standards and contractual obligations.
∎ • Prepare and present reports on client and vendor activities, performance metrics, and areas for improvement.
∎ • Identify opportunities for process improvements and implement strategies to enhance client and vendor satisfaction.
∎ • Assist in the onboarding process of new clients and vendors, ensuring a smooth transition and integration.
∎ • Stay up-to-date with industry trends and market conditions to provide informed recommendations to management.

∎ Qualifications:
∎ • Bachelor’s degree in Business Administration, Marketing, Communications, or a related field.
∎ • Proven experience as a Client Relations Manager, Vendor Manager, or in a similar role.
∎ • Strong interpersonal and communication skills, with the ability to build rapport and trust with clients and vendors.
∎ • Excellent negotiation and problem-solving abilities.
∎ • Proficiency in MS Office (Word, Excel, PowerPoint) and CRM software.
∎ • Ability to multitask and manage time effectively in a fast-paced environment.
∎ • Detail-oriented with a focus on delivering high-quality service.
∎ • Professional attitude and appearance.

∎ What We Offer:
∎ • Competitive salary and benefits package.
∎ • Opportunities for professional growth and development.
∎ • A dynamic and inclusive work environment.
∎ • The chance to be part of a leading firm in the BPO industry with a strong reputation for excellence.

Skills & Expertise:

Compensation & Other Benefits:
∎ Mobile bill, Performance bonus, Profit share, Weekly 2 holidays, Over time allowance, Tour allowance
∎ Lunch Facilities: Full Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2

∎ Work at office

Employment Status: Full Time

∎ Only Male

Job Location: Dhaka (Pallabi)

Company Information:
∎ Skydo
∎ Floor-8th, House-05, Road-01, Main Road, Pallabi, Mirpur
∎ We are a BPO company in Dhaka, Bangladesh

∎ Floor-8th, House-05, Road-01, Main Road, Pallabi, Mirpur
∎ We are a BPO company in Dhaka, Bangladesh

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 8 Aug 2024

Category: Customer Support/Call Centre


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