Chinese Speaking Customer Representative

Job Description

Title: Chinese Speaking Customer Representative

Company Name: Z TEC KNOWLEDGE

Vacancy: 3

Location: Narayanganj

Salary: Negotiable

Experience:
∎ At least 1 year
∎ The applicants should have experience in the following business area(s):Trading or Export/Import, Garments, Textile, Call Center

Published: 23 May 2025

Education:
∎ Bachelor/Honors

Requirements:

Responsibilities & Context:
∎ Chinese Customer Support Executive (Chinese, Night Shift, Narayanganj)Location: Narayanganj(Chashara)Shift: Night (8 PM – 5 AM)Salary: Hourly basis with paid leave and other policy after one month of training(paid).We are looking for a Customer Support Executive to join our growing team in Narayanganj. If you're fluent in Chinese and English, passionate about helping others, and comfortable working night shifts, we’d love to hear from you!Experience: At least 1 yearThe applicants should have experience in the following business area(s):Call Center, Garments & textile, Interpreter.Freshers are also encouraged to apply.RequirementsAge at least 18 years- Excellent fluency in spoken and written Chinese and English (must)- O/A Level background preferred- 1–2 years of experience in Chinese speaking customer service, Interpreter Service - Strong communication and problem solving skills- Ability to stay calm and focused under pressure- Willingness to work night shifts (8 PM to 5 AM) Key Responsibilities:·        -Responding to customer inquiries via chat, email, or call Resolving customer complaints and ensuring satisfaction·        -Logging interactions and reporting issues to the supervisor·        -Working collaboratively with the team to improve customer experienceMust Have·        - Fluent in Chinese Reading, Writing and Speaking (No exception)·        - Fluent in English and Bangla·        - Basic computer, Internet browsing and Google docs skill.Compensation & Other Benefits·        - Over time allowance·        - Dinner & Snacks: Full Subsidize·        - Salary Review: Yearly·        - Festival Bonus: 2·        - Friendly work environment Opportunity to learn and grow - Flexible hourly-based payment with paid leave·              - Career growth in international support services Festival Bonus

Skills & Expertise:

Workplace:
∎ Work at office

Employment Status: Full Time

Job Location: Narayanganj

Job Highlights:
∎ -Night shift (8 PM to 5 AM)-Hourly pay(As much you can grab)-Fluent in Chinese Language required-You must live/work in Narayanganj District.

Apply Procedure:

Email your CV:
∎ Send your CV to the given email [email protected]

Company Information:
∎ Z TEC KNOWLEDGE
∎ ZTecKnowledge was founded with a vision to bridge the gap between businesses and their operational challenges. With expertise in IT, finance, medical billing, customer service, and more, we are committed to providing exceptional solutions tailored to each client’s needs. Our journey has been one of
∎ ZTecKnowledge was founded with a vision to bridge the gap between businesses and their operational challenges. With expertise in IT, finance, medical billing, customer service, and more, we are committed to providing exceptional solutions tailored to each client’s needs.

Address::
∎ ZTecKnowledge was founded with a vision to bridge the gap between businesses and their operational challenges. With expertise in IT, finance, medical billing, customer service, and more, we are committed to providing exceptional solutions tailored to each client’s needs. Our journey has been one of
∎ ZTecKnowledge was founded with a vision to bridge the gap between businesses and their operational challenges. With expertise in IT, finance, medical billing, customer service, and more, we are committed to providing exceptional solutions tailored to each client’s needs.

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 22 Jun 2025

Category: Customer Support/Call Centre

Interested By University

University Percentage (%)
National University 12.40%
Rajshahi College, Rajshahi 2.48%
Sonargaon University 2.48%
Green University of Bangladesh 2.48%
Daffodil International University (DIU) 1.65%
Jagannath University 1.65%
Comilla University 1.65%
BGC Trust University Bangladesh, Chittagong 0.83%
Taherpur University College 0.83%
Rajshahi College Rajshahi 0.83%

Interested By Age Range

Age Range Percentage (%)
20-30 81.82%
31-35 11.57%
36-40 4.13%
40+ 1.65%

Interested By Salary Range

Salary Range Percentage (%)
0-20K 38.02%
20K-30K 33.88%
30K-40K 11.57%
40K-50K 3.31%
50K+ 13.22%

Interested By Experience Range

Experience Range Percentage (%)
0 years (Freshers) 33.88%
0.1 - 1 years 11.57%
1.1 - 3 years 20.66%
3.1 - 5 years 16.53%
5+ years 17.36%