Center in Charge – Mobile Service Operation, 1000FiX Services Ltd.
Job Description
Title: Center in Charge – Mobile Service Operation, 1000FiX Services Ltd.
Company Name: Smart Technologies (BD) Ltd.
Vacancy: 04
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Bachelor of Science (BSc) in EEE
Experience Requirements:
∎ 2 to 3 year(s)
Job Responsibilities:
∎ Service Center In charge is overall responsible to ensure customer satisfaction by providing reliable, prompt, and friendly service.
∎ This position will supervise a team and manage overall customer care center activities of a respective region.
∎ Coordinate with all center functions (Front Executive, Technical Engineer, Accounts, and Logistics etc.) and reported to regions and head office both way smooth center operation.
∎ Able to prepare and ensure various related reports.
∎ Ensure the center with all administration and logistic support.
∎ Guide & Lead the team to attain service target.
∎ Excellent relationship management with dealer and local sales team.
Additional Requirements:
∎ Good communication skill in both verbal and written with good presentation skills.
∎ Competency in Microsoft applications including Word, Excel, Power Point and Outlook.
∎ Good Analytical and Organizing Skills.
∎ Good Planning and decision Making Skill.
∎ He must be able to manage People.
∎ He must possess ownership and dedication towards the responsibilities.
Salary: Negotiable
Compensation & Other Benefits:
∎ Mobile bill
∎ Lunch Facilities: Partially Subsidize
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 25 Aug 2022
Company Information:
∎ 10 Aug 2022
∎ Smart Technologies (BD) Ltd.
∎ Address : Jahir Smart Tower, 205/1-205/1/A, West Kafrul, Begum Rokeya Sharani, Mirpur, Dhaka
∎ Web : www.smartgroup.com.bd
∎ Business : IT Product Sales & Distribution, National Distributor of Huawei Mobile, Enterprise Solutions, Security & Surveillance, Software, Stationery Goods, Properties, Lenovo Mobile and Motorola Mobile etc
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 25th Aug 2022
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