Call Centre Executive

Job Description

Title: Call Centre Executive

Company Name: JACHAI.COM LTD

Vacancy: Not specific

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): Callcenter, Customer Service, Data Entry, Telemarketing
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Attending inbound and outbound customer calls
∎ Giving customer service over the phone
∎ Receiving customer complaint and forwarding the complaint to concern dept.
∎ To provide product information to the customer
∎ Listening and understanding of customer's complaint and have to provide suitable solutions to customers
∎ To follow up after sales service related email and replying the email from customers
∎ Able to operate various communications tools and software
∎ Satisfactory knowledge of MS Office (especially Excel and Word)

Additional Requirements:
∎ Only females are allowed to apply

Salary: Negotiable

Compensation & Other Benefits:
∎ As per company policy.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 15 Oct 2021

Company Information:
∎ 16 Sep 2021
∎ JACHAI.COM LTD

Category: Customer Support/Call Centre

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