Job Description
Title: Call Center,Executive
Company Name: Fast Cabs
Vacancy: 02
Age: 22 to 30 years
Location: Dhaka (Tejgaon Industrial Area)
Salary: Negotiable
Published: 30 May 2024
Education:
∎ Diploma
∎ •High school diploma or equivalent (additional certifications are a plus).
∎ •Fluency in English (additional languages are advantageous).
∎ •Basic computer skills (Microsoft Office, email, etc.).
∎
Requirements:
Additional Requirements:
∎ Age 22 to 30 years
Responsibilities & Context:
∎ •Handle inbound calls from passengers, drivers, and other stakeholders.
∎ •Provide accurate information about taxi services, fares, and booking procedures.
∎ •Assist with booking requests, cancellations, and modifications.
∎ •Resolve customer complaints, concerns, and queries promptly and professionally.
∎ •Maintain detailed records of interactions and follow up as necessary.
∎ •Collaborate with colleagues to address operational challenges and improve service quality.
∎ •Adhere to company policies, procedures, and service standards.
∎
Compensation & Other Benefits:
∎ •Competitive salary and performance-based incentives.
∎ •Friendly and supportive work environment.
∎ •Opportunities for growth and career advancement.
∎
Workplace:
∎ Work at office
Employment Status: Full Time
Job Location: Dhaka (Tejgaon Industrial Area)
Company Information:
∎ Fast Cabs
∎ 133,Beside Milk Vita Building, Tejgaon I/A
Address::
∎ 133,Beside Milk Vita Building, Tejgaon I/A
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 29 Jun 2024
Category: jobs
