Job Description
Title: Call Center Support
Company Name: Doer Services PLC
Vacancy: 07
Age: 18 to 30 years
Location: Dhaka
Published: 22 Apr 2025
Education:
∎ Higher Secondary, Diploma, Bachelor/Honors
Requirements:
Additional Requirements:
∎ Age 18 to 30 years
∎ Must be flexible to work at any shift (Day/Evening/Night)
∎ Must be flexible to work on weekends and public holidays
∎ One/two position is reserved for a non-Muslim candidate
∎ Must be flexible to work at any shift (Day/Evening/Night)
∎ Must be flexible to work on weekends and public holidays
∎ One/two position is reserved for a non-Muslim candidate
Responsibilities & Context:
∎ Respond to customer queries via phone with professionalism and empathy.
∎ Provide accurate, valid, and complete information by using the right methods/tools.
∎ Handle customer complaints and resolve issues with patience and composure.
∎ Escalate unresolved issues to appropriate internal teams.
∎ Maintain customer records and update necessary databases.
∎ Meet performance targets and adhere to quality standards.
Skills & Expertise:
Compensation & Other Benefits:
∎ Salary - BDT. 12000 (fixed)
∎ Monthly performance incentives up to BDT. 3000 based on KPI
∎ Festival bonus according to policy
∎ Lunch facilities
∎ Friendly and professional working environment
∎ Career growth and training opportunities
∎ Salary - BDT. 12000 (fixed)
∎ Monthly performance incentives up to BDT. 3000 based on KPI
∎ Festival bonus according to policy
∎ Lunch facilities
∎ Friendly and professional working environment
∎ Career growth and training opportunities
Workplace:
∎ Work at office
Employment Status: Contractual
Job Location: Dhaka
Company Information:
∎ Doer Services PLC
∎ Dilkusha Center, 28 Dilkusha (L-8), Dhaka
Address::
∎ Dilkusha Center, 28 Dilkusha (L-8), Dhaka
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Application Deadline: 15 May 2025
Category: Customer Support/Call Centre
