Title: Call Center Representative
Company Name: Butterfly Immigration Service
Vacancy: Not specific
Job Location: Anywhere in Bangladesh
Employment Status: Full-time
Educational Requirements:
∎ Minimum Graduation.
Job Responsibilities:
∎ Manage large amounts of inbound and outbound calls in a timely manner.
∎ Follow communication "scripts" when handling different topics.
∎ Identify customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
∎ Seize opportunities to upsell products when they arise.
∎ Build sustainable relationships and engage customers by taking the extra mile.
∎ Keep records of all conversations in our call center database in a comprehensible way.
∎ Meet personal/ team qualitative and quantitative targets.
Additional Requirements:
∎ Basic Computer Skills.
∎ Good Communication Skills both in Bangla and English.
∎ Technical skill.
∎ Make the most of presentations.
Salary: Tk. 10000 - 12000 (Monthly)
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 15 Mar 2023
Company Information:
∎ 13 Feb 2023
∎ Butterfly Immigration Service
Category: Customer Support/Call Centre
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Source: bdjobs.com