Call Center Executive/Agent

Job Description

Title: Call Center Executive/Agent

Company Name: Pendulum Motion

Vacancy: 25

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Skills Required: Computer skill, typing skill in English and Bangla

Experience Requirements:
∎ At most 1 year(s)
∎ The applicants should have experience in the following area(s): Call Center, telesales
∎ The applicants should have experience in the following business area(s): BPO/ Data Entry Firm, Call Center, IT Enabled Service
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Inbound Customer Service & Outbound Telemarketing.
∎ Persuade the clients by cold calling to buy explaining to them how the services or products meet their requirements.
∎ Explain products and prices and answer questions from customers.
∎ Closing sales and leading customer through the purchasing process.
∎ Follow up customer calls where necessary.
∎ Keeping records of all customer conversations on the call center database.
∎ Go ‘extra mile’ to achieve sales targets and facilitate future sales.

Additional Requirements:
∎ Age 18 to 30 years
∎ Both males and females are allowed to apply
∎ Prior proven experience as a Telemarketer or sales roles.
∎ Proven record of meeting sales targets through cold calling.
∎ Ability to handle customer rejection.
∎ Good communication skills, especially listening.
∎ Good pronunciation in Bangla.
∎ Proficient in relevant computer applications: MS Word, MS Excel, Internet Browser.
∎ Excellent data entry and typing skills.
∎ Sales experience preferred.

Salary:
∎ Tk. 9000 - 15000 (Monthly)
∎ For tele sales sales commission would be added to base salary

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 15 Jun 2022

Company Information:
∎ 5 Jun 2022
∎ Pendulum Motion
∎ Address : House-560 (3A), Road-08, Adabor Main Road (Baitul Aman Housing Society), Dhaka

Category: Customer Support/Call Centre