CALL CENTER EXECUTIVE

Job Description

Title: CALL CENTER EXECUTIVE

Company Name: VINTAGE ENGINEERING LIMITED

Vacancy: 3

Age: 30 to 35 years

Location: Dhaka (Dhaka Sadar)

Salary: Tk. 15000 - 18000 (Monthly)

Experience:
∎ At least 1 year
∎ Freshers are also encouraged to apply.

Published: 7 Mar 2024

Education:
∎ Bachelor of Business Administration (BBA)

Requirements:

Additional Requirements:
∎ Age 30 to 35 years

Responsibilities & Context:
∎ Handle many inbound and outbound calls to customers and clients.
∎ Maintain regular communication with existing and prospective customers.
∎ Identify the needs of customers, resolve issues, and provide solutions.
∎ Upsell other products wherever possible.
∎ Ensure you follow the customer service script provided by the company for uniformity.
∎ Attend all kinds of phone calls from hotline.
∎ Follow up all social media comments & messages and giving reply & feedback as per customers' requirement.
∎ Regular reporting.
∎ Fulfilling any assignment given by marketing dept. or management.
∎ Handle many inbound and outbound calls to customers and clients.
∎ Maintain regular communication with existing and prospective customers.
∎ Identify the needs of customers, resolve issues, and provide solutions.
∎ Upsell other products wherever possible.
∎ Ensure you follow the customer service script provided by the company for uniformity.
∎ Attend all kinds of phone calls from hotline.
∎ Follow up all social media comments & messages and giving reply & feedback as per customers' requirement.
∎ Regular reporting.
∎ Fulfilling any assignment given by marketing dept. or management.

Skills & Expertise:

Compensation & Other Benefits:
∎ Mobile bill, Weekly 2 holidays, Insurance
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Sales incentive
∎ Sales incentive

Workplace:
∎ Work at office

Employment Status: Full Time

Gender:
∎ Only Female

Job Location: Dhaka (Dhaka Sadar)

Company Information:
∎ VINTAGE ENGINEERING LIMITED
∎ 26, Shyamoli, BUAW Chowdhury Road, Dhaka-1207

Address::
∎ 26, Shyamoli, BUAW Chowdhury Road, Dhaka-1207

Read Before Apply: Please apply only who are fulfilling all the requirements of this job

Application Deadline: 31 Mar 2024

Category: Customer Support/Call Centre