Call Center Executive
Job Description
Title: Call Center Executive
Company Name: The Royal Scientific Publications
Vacancy: 2
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
∎ Bachelor degree in any discipline
Experience Requirements:
∎ At least 1 year(s)
Job Responsibilities:
∎ Take customer calls and provide accurate, satisfactory answers to their queries and concerns patiently
∎ De-escalate situations involving dissatisfied customers
∎ Call clients and customers to inform them about the company's new products
∎ Guide callers through troubleshooting, navigating the company site or using the products or services
∎ Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
∎ Collaborate with other call center professionals to improve customer service
Additional Requirements:
∎ Age at most 30 years
∎ Only males are allowed to apply
∎ Excellent communication skill.
∎ Good working knowledge about Ms. Word, Ms. Excel and PowerPoint
∎ Must have good typing speed in both Bangla & English (Above 30)
Salary: Negotiable
Compensation & Other Benefits:
∎ Performance bonus
∎ Festival Bonus: 2
∎ Office time: 9:00 AM to 7:00 PM
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 23 Jan 2022
Company Information:
∎ 15 Jan 2022
∎ The Royal Scientific Publications
∎ Address : Sultan Ahmed Plaza (9th Floor), 32, Purana Paltan, Dhaka 1000
∎ Web : http://the-royal-scientific-publications.com
∎ Business : The Royal Scientific Publications was established in 1992, rated among the top academic publications of Bangladesh. It is one of the leading institutions which aims at providing excellent modern education for the students with a view to equipping them with the skill and knowledge necessary to lead the country holding the nation building desire in mind. It has been unanimously acknowledged by the educationists, academicians, doctors, engineers, teachers and the iconic students that the publication maintains the highest quality of education thoroughly following the textbooks of Bangladesh Government. It also meets the demand of the students’ different academic queries of contemporary issues. Its mission is to foster the national development process through the creation of expert and skilled manpower by ensuring quality education. The dream of this very publication is to establish a knowledge based developed Bangladesh which was the dream of the valiant freedom fighters.
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 23rd Jan 2022
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