Job Description
Title: Call Center Executive
Company Name: Style Tour & Travel Limited.
Vacancy: 10
Job Location: Dhaka (Banasree)
Employment Status: Full-time
Educational Requirements:
∎ Qualification are relaxed if you have experience.
Experience Requirements:
∎ 1 to 3 year(s)
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Identify customers' needs, clarify information and provide solutions and/or alternative.
∎ Quick response to customer inquiries and requests.
∎ Communicate with customers in an informative manner, in keeping with the brand's voice and tone.
∎ Respond to customer inquiries on our Facebook and social media platforms on a regular basis.
∎ Keep records of all conversations in the database in a comprehensive way.
∎ Manage large amounts of inbound and outbound calls in a timely manner.
∎ Prepare & submit a daily reports on incoming and outgoing call.
∎ Deliver extraordinary customer care by responding to questions concerning customer concerns.
Additional Requirements:
∎ Age 21 to 30 years
∎ Both males and females are allowed to apply
∎ Person with disability are encouraged to apply
Salary: Tk. 12000 - 15000 (Monthly)
Compensation & Other Benefits:
∎ Mobile bill, Performance bonus
∎ Eid Bonus
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 15 Jun 2023
Company Information:
∎ 6 Jun 2023
∎ Style Tour & Travel Limited.
Category: Customer Support/Call Centre
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