Call Center Executive

Job Description

Title: Call Center Executive

Company Name: Style Mart BD

Vacancy: 10

Job Location: Dhaka (Badda)

Employment Status: Full-time

Experience Requirements:
∎ 1 to 3 year(s)

Job Responsibilities:
∎ Identify customers' needs, clarify information and provide solutions and/or alternatives.
∎ Quick response to customer inquiries and requests.
∎ Communicate with customers in an informative manner, in keeping with the brand's voice and tone.
∎ Respond to customer inquiries on our facebook and social media platforms on a regular basis.
∎ Keep records of all conversations in the database in a comprehensive way.
∎ Manage large amounts of inbound and outbound calls in a timely manner. Prepare & submit a daily reports on incoming and outgoing call.
∎ Deliver extraordinary customer care by responding to questions concerning customer concerns.

Additional Requirements:
∎ Qualification are relaxed if you have experience.

Salary: Tk. 12000 - 15000 (Monthly)

Compensation & Other Benefits:
∎ Eid Bonus.
∎ Mobile Bill.
∎ Performance Bonus.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 30 Nov 2022

Company Information:
∎ 21 Nov 2022
∎ Style Mart BD
∎ Address : Aftab nagar,Badda,Dhaka.

Category: Customer Support/Call Centre