Call Center Executive
Job Description
Title: Call Center Executive
Company Name: Relax Software limited
Vacancy: 15
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ At most 1 year(s)
Job Responsibilities:
∎ Need to handle incoming/outcoming calls.
∎ Need to provide excellent customer service and give precise information to the customer, ensuring customer satisfaction.
∎ Have marketing & Communication experience.
∎ Identify customer needs, clarify information and provide solutions
∎ Collect customer feedback by calling them.
∎ Prepare reports as per requirement.
∎ Other works assigned by the management.
∎ Attending office meetings for grooming.
∎ Client handling (suggestions, complaints & regular feedback)
∎ Client communication (regular updates, building relationships)
∎ Regular reporting and analysis.
∎ Customer feedback analysis and report analysis.
Additional Requirements:
∎ Age 18 to 30 years
∎ Both males and females are allowed to apply
Salary: Negotiable
Compensation & Other Benefits:
∎ T/A, Mobile bill
∎ Salary Review: Yearly
∎ Festival Bonus: 2
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 5 Jul 2022
Company Information:
∎ 18 Jun 2022
∎ Relax Software limited
∎ Business : relax technology ltd. Products and services are software development, web design and development, Domain Registration and Hosting, IT Consultancy, System Installation Services, Implementation & Training Services, Antivirus Solutions, Data Entry and Conversion, online advertising media, E-commerce Solutions, Interactive, Flash Presentation, Graphic design, SEO (Search Engine Optimizing), Email Marketing, Testing and QA, System Operation, Maintenance and Support Services.
Category: Customer Support/Call Centre
:
Source: bdjobs.com
Deadline Expired on 5th Jul 2022
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