Call Center Executive (Refrigerator, TV & AC)

Job Description

Title: Call Center Executive (Refrigerator, TV & AC)

Company Name: A Reputed Home Appliances Company

Vacancy: 2

Job Location: Dhaka

Employment Status: Full-time

Educational Requirements:
∎ Bachelor degree in any discipline

Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s): Call Center
∎ The applicants should have experience in the following business area(s): Electronic Equipment/Home Appliances
∎ Freshers are also encouraged to apply.

Job Responsibilities:
∎ Manage online customer queries
∎ Need to handle incoming calls.
∎ Need to provide excellent customer service and gives precise information to the customer.
∎ Identify customer needs, clarify information and provide solutions
∎ Collect customer feedback.
∎ Prepare reports as per requirement.
∎ Collect customer query & information and foreword to the respective departments.

Additional Requirements:
∎ Only females are allowed to apply
∎ Applicants have to be Smart, energetic and good communication skill.
∎ Good command in Microsoft office specially excels for daily reporting.

Salary: Tk. 15000 (Monthly)

Compensation & Other Benefits:
∎ Mobile bill, Performance bonus, Provident fund, Gratuity
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Pic & drop facilities.

Job Source: Bdjobs.com Online Job Posting.

Application Deadline: 17 Sep 2021

Company Information:
∎ 28 Aug 2021
∎ A Reputed Home Appliances Company

Category: Customer Support/Call Centre