Title: Call Center Executive (Refrigerator, TV & AC)
Company Name: A Reputed Home Appliances Company
Vacancy: 2
Job Location: Dhaka
Employment Status: Full-time
Educational Requirements:
∎ Bachelor degree in any discipline
Experience Requirements:
∎ At least 1 year(s)
∎ The applicants should have experience in the following area(s):
Call Center
∎ The applicants should have experience in the following business area(s):
Electronic Equipment/Home Appliances
∎ Freshers are also encouraged to apply.
Job Responsibilities:
∎ Manage online customer queries
∎ Need to handle incoming calls.
∎ Need to provide excellent customer service and gives precise information to the customer.
∎ Identify customer needs, clarify information and provide solutions
∎ Collect customer feedback.
∎ Prepare reports as per requirement.
∎ Collect customer query & information and foreword to the respective departments.
Additional Requirements:
∎ Only females are allowed to apply
∎ Applicants have to be Smart, energetic and good communication skill.
∎ Good command in Microsoft office specially excels for daily reporting.
Salary: Tk. 15000 (Monthly)
Compensation & Other Benefits:
∎ Mobile bill, Performance bonus, Provident fund, Gratuity
∎ Lunch Facilities: Partially Subsidize
∎ Salary Review: Yearly
∎ Festival Bonus: 2
∎ Pic & drop facilities.
Job Source: Bdjobs.com Online Job Posting.
Application Deadline: 17 Sep 2021
Company Information:
∎ 28 Aug 2021
∎ A Reputed Home Appliances Company
Category: Customer Support/Call Centre
Source: bdjobs.com