Call Center Executive
Job Description
Title: Call Center Executive
Company Name: Pro-Active Medical College & Hospital Ltd.(Narayanganj)
Vacancy: --
Age: Na
Job Location: Narayanganj
Salary: --
Experience:
Published: 2026-10-12
Application Deadline: 2026-11-11
Education:
- Bachelor/Honors
Bachelor’s degree in any major (or Higher Secondary / HSC for select entry-level positions)
Requirements:
Skills Required:
Additional Requirements:
Responsibilities & Context:
Customer Assistance: Answer incoming calls, make outbound calls, and address queries regarding billing, services, packages, or technical troubleshooting
Data Recording: Update customer profiles, transaction details, and conversation logs accurately in CRM or database systems
Performance Metrics: Meet daily and monthly targets for Average Handling Time (AHT), First Call Resolution (FCR), Service Level Agreements (SLAs), and customer satisfaction scores
Job Other Benifits:
Employment Status: Full Time
Job Work Place:
Company Information:
Gender: Both Male and Female can apply
Read Before Apply: Please apply only who are fulfilling all the requirements of this job
Category:
